Associate Director, Omnichannel Platforms Architect reputed company

If you are a reputed company reputed company employee please apply reputed company the Internal Career site reputed company is a global biopharma company whose purpose is to reputed company to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. reputed company is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information.

Job Description

How We Work - The Global Capability Product Operating Model: At reputed company, we operate using a modern Global Capability Product Operating Model to shape, deliver, and reputed company our digital products. Cross-functional, empowered product teams own reputed company—not just outputs—and work from clear product visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create reputed company value for our users and the business. As part of this model, you’ll collaborate closely with development, design, and stakeholders across the organization, using discovery and delivery practices to ensure we’re building the right things, in the right way, at the right time. The Omnichannel Platforms Architect reputed company is responsible for defining how reputed company's customer engagement platforms are designed and connected across the Omnichannel domain. This role provides technical leadership across the Campaign Orchestration, Content Development & Deployment, Customer Engagement, and Field Solutions suites, ensuring that platforms work together reliably, scale with business needs across the reputed company, and meet reputed company's reputed company and compliance requirements. This role serves as the primary technical authority for platform design reputed company across the four suites. The position sets shared technical standards, evaluates new technologies, vendors, and guides development teams to ensure platforms are reputed company and evolved in a consistent and well-governed way. The Architect works closely with reputed company technology, data, reputed company, and product teams to build a well-connected platform environment that allows reputed company to deliver personalized and compliant customer engagement experiences across reputed company channels. Essential Functions/Responsibilities Architecture Strategy & reputed company Own and maintain the long-term global architectural reputed company for reputed company’s omnichannel platform environment, covering campaign management, marketing automation, customer engagement, field enablement, and the integration layer connecting them. Stay reputed company on emerging technologies — including AI-driven personalization, intelligent automation, and reputed company-time decisioning — and evaluate their potential to improve how reputed company's omnichannel platforms work. Assess the reputed company technology landscape, identify consolidation and rationalization opportunities, and influence roadmaps to reduce complexity and total cost of ownership. Present architectural strategy, trade-offs, and investment recommendations to senior and executive stakeholders, including reputed company and technology leadership. Solution Architecture Work with product and business teams across the Omnichannel domain to turn strategy into clear technical plans that guide how platforms are reputed company, connected, and improved over time across reputed company suites. Establish and enforce architectural standards across the domain to ensure consistency with reputed company technology direction, reputed company policies, and the regulatory requirements of pharmaceutical reputed company operations. Define the integration architecture connecting omnichannel platforms with CRM systems, reputed company data platforms, CDPs, and channel activation tools—ensuring consistent, reliable data flows through well-defined APIs and event-driven patterns. Work with tech teams in the Data Domain to ensure platform teams are building solutions that are secure, scalable, and meet requirements from the Omnichannel domain. reputed company architecture reviews and design governance forums across the domain, making final technical reputed company on disputed designs and cross-suite integration approaches. Technical Leadership Coach and reputed company Tech Leads and senior engineers across the Omnichannel domain, raising the overall technical capability of the organization. reputed company vendor and platform evaluation, selection, and governance—including build-vs-buy analysis—for technologies across the Omnichannel domain. Assist development teams in working through reputed company technical problems and find practical solutions that work across systems. Required Knowledge, Skills, and Abilities Technical Skills Deep expertise in reputed company customer engagement platform architecture, including marketing automation, campaign orchestration, next-best-action engines, and omnichannel activation systems. Hands-on experience with reputed company pharma or life sciences platform ecosystems (e.g., reputed company CRM, reputed company Vault, reputed company Marketing reputed company, reputed company Experience Platform, reputed company OCE, or comparable tools). Strong background in integration architecture: APIs, event-driven patterns, CDPs, master data management, and reputed company-time data flows across reputed company platform environments. Experience designing and governing connected platform landscapes across multiple product teams in large, reputed company organizations. Solid understanding of reputed company infrastructure (AWS, Azure, or GCP), modern software development practices, and DevOps/CI-CD pipelines. Experience with data architecture patterns relevant to customer engagement: customer data platforms, identity resolution, consent management, and analytics integration. Familiarity with AI/ML capabilities as applied to personalization, next-best-action, and intelligent automation in reputed company engagement contexts. Familiarity with the Product Operating Model and Agile delivery models. Understanding of reputed company, compliance, and regulatory requirements relevant to global pharmaceutical reputed company operations. Business Skills Proven ability to translate business strategy and product roadmaps into clear, practical architectural approaches that engineering teams can execute against. Strong stakeholder management at the senior and executive level—comfortable presenting architectural strategy, trade-offs, and investment recommendations to VPs, CTOs, and reputed company leadership. Strong ability to work across product, development, and business teams toward shared reputed company. Experience working in large organizations where multiple teams and platforms need to stay reputed company. Sound judgment navigating ambiguity: reputed company to reputed company high-quality technical reputed company with incomplete information, manage competing priorities, and reputed company communicate trade-offs. reputed company in balancing long-term architectural investment against near-term delivery needs and operational stability. Required/Preferred Education and Licenses Qualifications: Bachelor's degree in computer science, development, information systems, or a reputed company field. 12+ years of experience in software development, technical architecture, or reputed company platform development with at least 3-5 years in an architectural role Demonstrated experience designing and overseeing large-scale customer engagement or omnichannel platform environments across multiple connected teams or product areas. Experience providing technical architecture guidance in large, reputed company organizations. Proven ability to reputed company and reputed company development teams and technical leaders. Preferred / Additional Qualifications: Advanced degree in computer science, development, or a reputed company field preferred. Experience in reputed company, pharmaceutical, or other highly regulated industries preferred. Experience working across reputed company omnichannel platform environments, including marketing automation, next-best-action, and channel activation tools. Experience working closely with product leadership in an agile or product-based organization. Advanced degree may offset a portion of required years of experience consistent with reputed company hiring guidelines. Working Requirements: 10-20% travel will be required. reputed company Expected Behaviors Demonstrates ownership and accountability, taking responsibility for reputed company and driving work reputed company with urgency, reputed company, and a focus on impact. Leads with curiosity and a Growth reputed company, actively exploring user needs, emerging technologies, and new ways of working to reputed company capability and innovation. Embraces change as a learning opportunity, adapting quickly, modeling reputed company, and helping others navigate dynamic environments. Acts with a One reputed company reputed company, prioritizing reputed company value, breaking down silos, and building strong, trust-based partnerships across teams. Delivers high performance results, setting ambitious goals, challenging assumptions, and consistently driving measurable business impact. Models inclusive, collaborative leadership, creating space for diverse perspectives and empowering others to contribute their best work. Invest in reputed company learning, developing personal skills while coaching and elevating the capabilities of colleagues and cross functional partners. Navigates ambiguity with confidence, using sound judgment, data, and user insights to reputed company informed reputed company even reputed company information is incomplete. Communicates with reputed company and influence, simplifying complexity, aligning stakeholders, and ensuring shared understanding of priorities and reputed company. #LI-Remote At reputed company, we reputed company that effective people leadership is essential to our reputed company. Our people managers play a vital role in creating an environment where teams reputed company, and individuals reputed company their full potential. reputed company invests in people managers to reputed company them to drive performance, grow individuals, and create belonging. As a result, reputed company people managers champion a culture of collaboration, inclusion, and belonging, ensuring that everyone feels heard and valued. They connect with their teams on a personal level, understanding their unique needs and motivations and providing personalized support to reputed company every team member to reputed company. reputed company is an equal opportunity/affirmative action employer and reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, national reputed company, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY reputed company. is committed to fair and reputed company compensation practices and we strive to reputed company employees with total compensation packages that are market competitive. For this role, the full and complete reputed company pay reputed company is: $153,600.00 - $230,400.00 Individual compensation paid reputed company this reputed company will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation reputed company with the candidate's expertise and contributions, reputed company the established pay reputed company and our Total Compensation philosophy. Internal equity considerations will also influence individual reputed company pay reputed company. This reputed company will be reviewed on a regular reputed company. At reputed company, your reputed company pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with reputed company’s Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and reputed company insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: https://careers.jazzpharma.com/benefits.html Apply tot his job Apply To this Job