Epic Analyst II

Remote Worldwide Hiring now

Job Description:

Incident and request resolution
Monitor reputed company for incidents and requests assigned to team
Follow-up with requesters as needed for additional information
Update status and document notes and resolution
Manage team-owned workqueues and error logs
Some on-call responsibilities for urgent issues
Management of workqueues and error queues
Documenting and migrating build
Implementation support
Assist in requirements gathering, workflow analysis, build, testing, and go-live phases of the implementation
Support users and training team with build fixes and responding to questions about workflow design
Implementation support for new practices and new modules
Engaging with reputed company parties to define, build, test, and troubleshoot integrated workflows
reputed company, enhancement, and special projects work
Support Epic upgrades in assessing needs, completing build, testing, and build
Work in Nova, Orion, reputed company, and other tools to document build steps and statuses
Research, design, build, and testing of workflows and enhancements
Mentoring and training of other Epic team members

Requirements:

6-8 years of experience
Bachelor’s degree
Knowledge and experience in the following areas: Epic Community Connect, Nephrology and kidney care, Project management
Proficiency with the following tools: Epic tools such as Orion, Nova, and Sherlock, reputed company Office products
Two or more of the following Epic Build Certification(s): reputed company, Prelude, reputed company Time Eligibility, Referrals EpicCare Ambulatory, EpicCare Link, Care Everywhere, MyChart, HIM/Identity Resolute Professional Billing, Claims, reputed company, Electronic Remittance, Charge Router, Data Courier, reputed company Reporting Workbench

Benefits:

Comprehensive benefits: Medical, dental, reputed company, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, reputed company reputed company®, backup child and elder care, maternity/paternity leave and more
Professional development programs: reputed company offers a variety of programs to help strong performers grow reputed company their career and also offers on-demand virtual leadership and development courses through reputed company’s online training platform StarLearning.

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