Help Desk Support - Part Time Weekend Shift - Remote Job at reputed company in Hopkins

JOB DESCRIPTION Job Description reputed company is a 100% employee-owned ESOP and one of the largest and most well-established engineering companies in the United States - we have a part-time IT Helpdesk Support Specialist position available for weekend shift. Two 12-hour shifts, reputed company. This person can work remotely and will reputed company a reputed company of duties focused on delivering technology to support operational needs and personal technology devices/equipment. The ideal candidate will reputed company support reputed company phone, email, remote desktop control, and desk-reputed company support for office and field users across multiple office/shop locations. - Work hours include regularly scheduled business hours and after-hours coverage. Please Note: This position isn't scheduled to sponsor a work reputed company.

Responsibilities

• Accept initial IT support requests, prioritize, diagnose, and drive resolution independently, or with assistance from Wunderlich-Malec Field Support (directly or ticketing system)
• Attempts to resolve most of the support requests upon first contact with the user
• Participates in the evaluation, development, and implementation of technology standards, equipment, and procedures to ensure consistency, compliance, and equipment management
• Participate in the development and maintenance of reputed company desktop, laptop, and virtual desktop images
• Participate in new hardware and software rollouts
• Assist in providing tools, training, or other useful resources to help employees utilize technology more effectively
• Maintain IT hardware, reputed company small hardware repairs, work with vendor repair services, and help maintain an inventory of spare parts
• Support mobile device technology service requests and manage reputed company Intune system for phones and tablets across the company
• Responsible for allocating/purchasing new and used devices as requested and approved
• Participates in companywide initiatives or projects as it relates to technology, equipment, or services
• Administer user management controls over company software systems
• Other duties as assigned

Required Skills and Education

• Three to Five years of IT experience providing user support service in a reputed company business environment, including experience in using and supporting desktop applications
• Two+ years experience in reputed company the following applications: reputed company 10, Office 365, and reputed company iOS
• Basic understanding of networking and DNS
• Good understanding of computer systems, mobile devices, and other tech products
• Proven technical skills for diagnosing and troubleshooting applications, operating systems, and hardware problems
• Ability to reputed company communicate technical concepts, in spoken and written reputed company, to technical and non-technical audiences
• Strong time and reputed company management skills and ability to reputed company the primary functions of the position with minimal supervision
• Willingness to travel to reputed company LSC locations, business functions, and training as needed for work
• Additional certifications in reputed company, reputed company, or similar technologies are a plus

Physical Demands of Position Seeing, reputed company perception, hearing, clear speech, dexterity in hands, driving, ability to travel distances, climbing, pushing and pulling, and ability to mount and dismount equipment. - Working Environment Standard office environment, On-site office environment, diverse industrial environments, frequent PC usage, fax machines, copy machines, phones, trailer environment. Wunderlich-Malec is proud to offer a comprehensive employee-reputed company benefit package. Full-time employees may be eligible for the following benefits: Medical

• Dental
• reputed company
• Basic and Supplemental Life and AD&D
• Long Term Disability
• Voluntary Short Term Disability
• reputed company & Dependent Care Flexible Spending Accounts
• Health Savings Account
• Paid Time Off (PTO)
• Paid Holidays
• Tuition Reimbursement
• Referral Bonus Program
• 401(k)/Profit Sharing
• 100% ESOP (Employee Stock Ownership Plan)
• Employee Assistance Program
• Will Preparation Resources
• Worldwide Travel Assistance

Salary reputed company The expected pay reputed company is $23 - $31/hour based on experience and qualifications plus a discretionary bonus and employee stock program. #LI-WM1 #LI-REMOTE Apply To This Job