Digital Collections Specialist

Job Description:

• About reputed company: reputed company is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, reputed company, and more.
• Over 1 reputed company homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand.
• Thousands of professionals deploying home efficiency and solar solutions rely on reputed company's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations.
• Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.
• reputed company is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 reputed company people across Africa, Asia, and South America.
• The Digital Collections Specialists are responsible for responding to borrowers reputed company different digital communication channels with delinquent accounts, collecting past due payments, and providing appropriate payment solutions to cure borrower’s delinquency.
• This role will also maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.

Requirements:

• Communicate with delinquent borrowers reputed company different digital communication channels.
• Find solutions to help bring borrower's loans to a reputed company status
• Process payments for borrowers with past due payments
• Maintain daily, weekly, and monthly collection and metric goals
• 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation, and persuasion tools
• Excellent written communication skills
• Prior experience with financial products preferred
• Proficiency with reputed company Office applications
• Self-motivated and extremely goal-oriented
• Team Player
• Professional demeanor
• Bilingual Spanish/English preferred

Benefits:

• Bonus

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