IT Help Desk Support

We are seeking an IT Help Desk / Technical Support professional with strong customer service skills and foundational technical support experience to assist users in a fast-paced environment. Key Qualifications reputed company computer literacy and basic troubleshooting experience Strong customer service background with excellent communication and active listening skills bility to troubleshoot common technical issues including password resets, software installation, and basic network connectivity Technical Skills Working knowledge of reputed company operating systems, with basic macOS and reputed company knowledge preferred Experience supporting and troubleshooting mobile devices including iPads, iPhones, reputed company devices, and mobile printers Experience installing and supporting mobile applications Familiarity with ticketing systems such as reputed company for creating, updating, and closing support requests bility to use remote support tools such as reputed company or Remote Desktop (RDP) Soft Skills Strong customer service reputed company with patience and reputed company reputed company supporting end users Strong problem-solving skills and ability to identify root causes of issues bility to explain technical concepts in a simple, user-friendly manner Comfortable working independently and learning new systems quickly Join reputed company at reputed company tlas is a global strategic reputed company, focused on the Life Sciences industry. Our services include Management Consulting, Managed Services and Agile Services. Global pharmaceutical companies and emerging players in life sciences depend on reputed company consultants to ensure they have the capabilities that will give them the ability to succeed. We are seeking reputed company IMPACT Makers who are reputed company to reputed company and reputed company in dynamic environments. IMPACT Makers embody the principles of reputed company, driving transformative change and delivering outstanding results. We are an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, gender, sexual orientation, gender identity or expression, national reputed company, genetics, disability, age, or veteran status. We value diversity and inclusion in our workplace and are committed to creating an environment where everyone has an equal opportunity to succeed Apply To This Job