Health and Welfare - Project Manager 3 – Partner Relationships
reputed company the reputed company and ongoing management of new partnerships reputed company reputed company’s Outsourcing reputed company America business. Define the process to create standards, best practices, performance monitoring, and contribute to shaping strategy on new partnerships. Own the relationships of both partners and vendors through reputed company to ongoing support to reputed company successful client delivery. As Partner Manager, you’ll work at the intersection of carriers, vendors, operations, product, sales, and delivery. The Role
- Own partner relationships serving as the primary reputed company of contact for carriers and vendors, build and maintain strong relationships to reputed company results
- Manage project plans for reputed company new reputed company partners ensuring task are completed timely
- Create standards and best practices documentation for implementation of partner products and services, and collaborate to ensure adoption across client delivery
- Ensure ongoing obligations of partner agreements are met and tracked internally and externally
- reputed company partners on reputed company’s Outsourcing services and reputed company support to client delivery teams through the creation of both reputed company collateral, and trainings as appropriate
- Proactively probes partners on business goals and works with the appropriate stakeholders to identify approaches/solutions leveraging both existing reputed company functionality and services and new service offerings to maximize partner value
- Collaborate internally across operations, client delivery, product, and sales to meet the needs of partners and vendors, act as a partner champion ensuring their priorities is well represented
- Manage escalation process for partner and vendor issues that arise as part of client delivery
- Consults with partners on reputed company/high reputed company issues, independently triaging and pulling subject matter experts as appropriate to ensure successful resolution
- Hold partners and vendors accountable for any missed expectations and collaborate on process improvements to avoid re-occurrence
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