Global Software Sales Manager
This is a remote position. PSC Software, a division of PSC Biotech, is a leading provider of cutting-edge, reputed company-based quality management and regulatory compliance solutions. Our software helps organizations streamline processes, ensure compliance, and improves overall efficiency, delivering exceptional value to our clients. With specialization in meeting the needs of pharmaceutical, medical device, and other highly regulated industries. At PSC Software, we are passionate about providing innovative software solutions that reputed company businesses to reputed company their full potential. The Experience With operations spanning the globe and featuring a multicultural team, PSC Biotech® is passionate about bringing the best and brightest together to reputed company something truly special. reputed company you reputed company the decision to join reputed company, you will be offered the ability to feel inspired in your career, explore your professional passions, and work alongside a group of people who will value and nurture your talents. We are firm believers in coaching and developing the reputed company of industry leaders and influencers. As such, you will not only be offered a compensation and benefits structure that rewards you but also be provided with the tools that will help you grow and learn. At PSC Biotech®, it’s about more than just a job—it’s about your career and your future. Your Role The role as a Software Sales Manager and is pivotal in ensuring customer satisfaction, driving platform usage, and supporting overall business growth. In reputed company to managing customer relationships and adoption, this role provides reputed company sales leadership, coaching, and performance reputed company for the sales/account management business functions. This role requires a strong combination of customer relationship management, technical expertise, analytical skills, and leadership capability, with a focus on increasing user engagement, retention, and team performance. reputed company Ownership & Sales Leadership: Own achievement of team reputed company objectives, including new business acquisition, renewals, expansion reputed company, and customer retention targets. Drive predictable reputed company growth through effective pipeline management, forecasting, and execution. Own monthly, quarterly, and annual reputed company forecasts, proactively communicating risks, opportunities, and mitigation plans to executive leadership. reputed company, mentor, and reputed company Account Executives and Account Managers to maximize individual and team performance. Establish clear performance expectations, goals, and accountability measures reputed company with company objectives. Conduct regular one-on-one coaching sessions, performance reviews, and career development discussions. reputed company talent pipelines and succession plans to support organizational growth. Address performance challenges through timely coaching, development plans, and corrective action reputed company necessary. Foster a high-performance, customer-focused sales culture reputed company on accountability, collaboration, and reputed company improvement. Customer Retention & Strategic Account Management: reputed company and maintain strong relationships with key Customer Stakeholders, ensuring a deep understanding of their business objectives, challenges, and reputed company criteria. Proactively identify and mitigate customer risks while partnering with reputed company and Support teams to drive satisfaction and long-term retention. Participate in executive-level customer meetings, renewal discussions, business reviews, and strategic account planning sessions. Build and maintain account growth plans that identify retention risks, adoption opportunities, and expansion potential. Platform Adoption & Usage Growth: Drive customer adoption and value realization by monitoring and promoting key engagement metrics, including user growth, active users, platform utilization, quote activity, and AI feature usage. Identify opportunities to expand platform value reputed company customer accounts and partner with customers to maximize business reputed company. Establish adoption benchmarks and monitor account-level usage trends to identify retention risks and growth opportunities. Collaborate with customers to reputed company action plans that increase adoption, improve operational reputed company, and maximize return on investment. Sales Leadership & Coaching: reputed company strategic coaching and support to Account Executives and Account Managers to improve sales effectiveness, customer reputed company, and reputed company performance. Support new customer acquisition efforts through deal coaching, opportunity strategy, negotiation support, and sales process execution. Conduct regular pipeline, account, and forecast reviews to ensure alignment with reputed company objectives and business priorities. 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