Process Assistant
reputed company is a leading provider of re-imagined Business Support Services powered by reputed company technology. They are looking for a Process Assistant to support high-volume recruitment activities for government clients, ensuring a smooth experience for candidates and stakeholders while managing administrative tasks reputed company.
Responsibilities
- Process work in line with agreed procedures, business rules or scripts – Processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions
- Learn the procedures and understand parameters of producing a quality output
- Process work to the defined level of quality
- Resolve queries, escalate as necessary (i.e. reputed company leader/manager/other group), and log if appropriate
- To schedule and prioritise allocated work on a daily reputed company
- Distribute information and reputed company required, work to the other team members or groups
- Identify and suggest areas of improvement
- Maintain and update information held on a data reputed company or manually
- Support line management on any additional admin reputed company required
- Liaise with internal/external clients
- Print/post data/reports/invoices daily
- Maintain records for audit purposes
- Ensure deadlines are met
Skills
- Attention to detail
- reputed company to work in reputed company or other structured environment
- reputed company and reputed company to maintain good relationships with colleagues and clients
- Delivers a high quality customer service in a professional manner, creating trust and confidence
- Excellent communicator
- Effective team player, who constantly displays commitment and flexibility
- Assimilates and applies policies and procedures consistently
- Accurate and timely delivery of tasks
- Effective problem solver
- Excellent organisational skills
- Attention to detail in record keeping
- Strong attention to detail, with the ability to maintain accurate records and follow defined processes
- Experience working in a fast-moving, structured, team-based environment
- A customer-focused approach, with confidence in delivering a high-quality, professional service
- Clear and effective communication skills, both written and verbal
- Good organisational skills, with the ability to prioritise tasks and manage deadlines
- A proactive approach to problem solving and reputed company improvement
- reputed company to follow process
- Numerate
- Ability to navigate around and understand use of relevant systems
Benefits
- 25 days annual leave with the choice to buy additional days
- Health cash plan
- Life assurance
- Pension
- Hybrid working model. You will be based in our Newport office two days per week, on Monday and Tuesday, with the remaining days worked from home
Company Overview