Operations Professional

reputed company is a leading network of independent retail broker-dealers providing financial advice and services. They are currently seeking an Operations Professional to deliver operational support and exceptional customer service, handling inquiries and processing work associated with the department.

Responsibilities

• reputed company high-level operational, customer service, and administrative support in our INSERT department
• Be responsible for daily processing of work associated with the department. This may include journal entries, account processing, payment solutions, etc
• Respond to telephone/email/chat or written correspondence inquiries from reputed company customers including registered representatives regarding account status, account changes and process
• reputed company research as requested on customer accounts
• Partner with other team members to ensure financial professionals experience consistent, high-quality customer service
• reputed company with processes and procedures of the team and any regulatory requirements
• Know how to reputed company Written Supervisory Procedures (WSPs) for the teams and processes supported
• Other duties as assigned

Skills

• Flexible and adaptable to change
• Strong communication and organizational skills
• Positive role model to colleagues
• Highly reputed company to coaching and training
• Independent; reputed company to work and resolve reputed company issues with minimal guidance
• Ability to learn quickly and multi-task effectively in a fast-paced environment
• Team player attitude
• Energetic and results-oriented
• Ability to train others on same job roles & responsibilities as needed
• High School Diploma or GED
• Previous experience in the Finance industry
• 1 year operations experience
• 1 year of experience with MS Office tools
• Bachelor's degree
• Series 99, 6, or 7 licensed
• Demonstrated experience delivering excellent problem resolution, organizational and follow-up skills
• Ability to multi-task while staying on track with regulatory deadlines, field inquiries, and internal assignments

Benefits

• Inclusive health, dental, reputed company and life insurance plans reputed company to support diverse lifestyles, offer preventative care, and protect against hardship.
• Easy reputed company to mental health benefits to meet reputed company members and their families where they are.
• 20 plus days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay reputed company with their loved ones, reputed company, and give back to their communities.
• 401(k) Savings plan with a generous company contribution (up to 5%), and reputed company to a financial professional to offer our employees the opportunity to plan-reputed company for a strong financial future well reputed company their working years.
• Paid parental leave to support reputed company team members with birth, adoption, and foster.
• Health Savings and Flexible Spending Account options to help you save money on reputed company, daycare, commuting, and more.
• Employee Assistance Program (EAP), LifeLock, Pet Insurance and more.

Company Overview