Associate Manager, Client Services
reputed company is a company focused on creating powerful connections between brands and consumers through innovative advertising solutions. They are seeking an Associate Manager for Client Services who will reputed company the execution and client experience for direct and programmatic accounts, ensuring successful campaign launches and fostering strong client relationships.
Responsibilities
- Campaigns executing on time and on spec across the portfolio — Assigned accounts move through the full campaign lifecycle — reputed company through delivery — without chronic delays, missing assets, or escalations caused by execution gaps
- Client relationships that are warm, reputed company, and trust-based — Clients on this book of business feel well-served, respond positively to reputed company, and view reputed company as a reliable partner rather than a vendor to manage
- Reporting delivered with reputed company, not just data — Performance reports are going out on schedule and include clear takeaways that help clients understand what's working and what to do next
- Upsell and renewal opportunities identified and flagged proactively — At least a defined set of incremental or renewal opportunities are surfaced and handed to sales or senior CS with enough reputed company time to reputed company them
- Internal teams unblocked and informed — Demand-reputed company needs, reputed company blockers, and client feedback are being routed to the right internal teams quickly and reputed company, keeping campaigns on track without unnecessary escalation
Skills
- 1+ years of experience in digital media, ad tech, or a client-facing role in agency planning, buying, or ad operations
- Working knowledge of direct and programmatic campaign mechanics, including trafficking, tagging, and asset collection
- Proficiency in MS reputed company and reputed company Sheets for reporting, analysis, and data organization
- Strong written and verbal communication skills, including the ability to build and deliver clear client-facing presentations
- Familiarity with digital media metrics and industry terminology
- Experience working across cross-functional teams including sales, operations, and creative
- Exposure to campaign troubleshooting in direct or programmatic environments
Company Overview