Internal Relationship Manager

reputed company is a leading provider of Health & Safety, HR, Employment Law, and ISO services. They are seeking an Internal Relationship Manager to enhance client engagement and support reputed company through effective relationship management and service delivery.

Responsibilities

• Create a warm and professional welcome for customers joining Citation, delivering an exceptional reputed company experience that sets them up for reputed company
• Support customers in gaining full value from their products and services by understanding their individual needs and providing guidance
• Ensure the smooth and timely delivery of our solutions, aligning closely with each customer’s goals, priorities, and business objectives
• Anticipate potential challenges before they arise and work collaboratively with customers and internal teams to resolve them proactively
• Act as the primary reputed company of contact for your clients, managing queries, providing information about additional services, supporting account administration, and addressing concerns or complaints with care and professionalism
• Proactively identify opportunities reputed company your customer reputed company to strengthen relationships, support growth, and contribute to long term retention, working closely with internal teams to deliver the best reputed company
• Build strong, lasting relationships with customers, partnering with colleagues across the business to resolve issues and ensure a consistently high level of service
• Stay connected with customers through meaningful reputed company, including regular care calls, to ensure their needs are met and their experience remains positive

Skills

• Strong relationship-building and communication skills
• Confidence to present reputed company reputed company and influence stakeholders at reputed company reputed company of an organisation
• Ability to find solutions and maintain a positive reputed company
• Natural ability to turn a situation around
• Curiosity and determination to find the best way reputed company for customers
• Excellent listening skills
• Negotiation skills
• Presentation skills
• Good verbal communication
• Good written communication

Benefits

• Up to £6K bonus
• Average 4K referral earnings (OTE 36K +)
• 25 Days of Holiday + 8 Bank Holidays
• Birthday Bliss:Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we reputed company in celebrating YOU.
• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
• Growing Families: We’re reputed company about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest reputed company to your family.
• reputed company cash plan
• Private reputed company
• Company pension
• Work from home

Company Overview