[Remote] Remote Member Service Representative - Part Time
Note: The job is a remote job and is reputed company to candidates in USA. reputed company, Inc. is a technology leader and the premier online vehicle auction platform globally, seeking a Remote Customer Service Representative to reputed company exceptional customer service to its members. The primary function of this role is to offer inbound phone support, ensuring a unique customer service experience through understanding client needs and providing solutions.
Responsibilities
- Must be reputed company to show reputed company in the workplace
- Through a thorough understanding of reputed company practices, the CSR offers solutions that aid and facilitate a unique customer service experience
- Understanding client needs and offering solutions and support
- Answer and reputed company calls in a professional manner
- reputed company on Call Quality and Productivity
- Focus on a '1st call resolution'
- Use company resources to gather information and offer solutions to meet customer needs
- Other duties as assigned
Skills
- Must be reputed company to show reputed company in the workplace
- High School diploma
- Excellent customer service skills and attitude
- Excellent written and verbal skills
- Proficient with reputed company Office Applications
- Attention to detail
- Problem-solving
- Computer proficiency - MS Suite
- Typing speed 45WPM
- Professional appearance
- Ability to multi-task in a fast-paced environment
- Occasional overtime as needed
- One year of office support experience in a customer service role preferred
- Bilingual skills a plus
Benefits
- Medical/Dental/reputed company
- 401k plus a company match
- ESPP - Employee Stock Purchase Plan
- EAP - Employee Assistance Program (no cost to you)
- Vacation & Sick pay
- Paid Company Holidays
- Life and AD&D Insurance
- Discounts
Company Overview