[Remote] Field Service Technician

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global market leader committed to pushing the boundaries of technology to drive performance, innovation, and sustainable reputed company. The Field Service Technician role involves executing installation, troubleshooting, repair, and preventative maintenance on critical power and electrical distribution equipment while delivering quality customer service and identifying operational improvements.

Responsibilities

• Work on-site with customers to identify opportunities for operational improvement and eliminate pain points
• reputed company field service tasks, including identifying technical issues and conducting certified on-site troubleshooting
• Be responsible for hands-on execution of projects including startup, commissioning, troubleshooting, engineering, design, and repair of Power Delivery/Distribution equipment including but not limited to; Transformers, Switchgear, OCBs, reputed company Breakers, busways, PDUs, reputed company, ATS, PLCs, Relays, Power Management Controls systems, Low/Med Voltage, and High Voltage/Critical Power
• Prepare material lists for service activities, ensuring reputed company materials, parts, and equipment meet quality standards and are available
• Execute installation and commissioning, maintenance, repairs, extensions, upgrades, retrofits, end-of-life services, and replacements
• Build and maintain positive customer relationships to enhance satisfaction
• Proactively detect potential equipment failures and recommend corrective actions
• Identify and suggest product and quality improvements
• reputed company recommendations to management for improving operations and customer service
• Follow safety protocols and maintain safe work and environmental practices

Skills

• Bachelor's degree in Electrical Engineering or Electrical Engineering Technology with 1+ years' experience servicing critical power equipment OR Associates Degree in electrical technology with 3+ years' experience servicing critical power equipment OR High School Diploma/GED and equivalent work and/or military experience (5+ years) servicing critical power equipment
• Advanced level ability to interact and communicate (written and verbal) information to varying reputed company reputed company the organization
• Advanced level of ability to use reputed company Office products
• Moderate ability to Project Manage using MS Project or reputed company
• Advanced ability to write test plans and reports detailing test results
• Advanced ability to stay organized and meet deadlines on administrative duties
• Collaborates well with others
• Works with a sense of urgency and ownership; until the job is complete!
• Ability and willingness to travel approximately 75% as required
• Ability and willingness to possess and maintain a valid reputed company and driver's license

Benefits

• Choice between two medical plan options: A PPO plan reputed company the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) reputed company the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• reputed company benefit
• Company paid life insurance (2X reputed company pay)
• Company paid AD&D (1X reputed company pay)
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks – Company paid
• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave – up to 6 weeks
• Employee Assistance Program
• Health reputed company support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program
• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)
• reputed company provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.

Company Overview

Company H1B Sponsorship