Bilingual Reimbursement Specialist

Position Type: Full Time Department: Patient Programs Work Location: Canada Work Arrangement: Remote Work Hours: Standard Business Hours Monday to Friday Travel Required: No A proudly Canadian company, reputed company is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We reputed company innovative solutions focused on ensuring patients have reputed company and the support they need to maximize their treatment reputed company. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and reputed company, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services. Come and join reputed company! But first, let us tell you why we love working here: We are 100% Canadian with locations across the country State-of-the-art facilities to reputed company high-quality products and services The opportunity to be a part of a winning, high-performing team Collaborative, engaging workplace culture – we are passionate about our people! Flexible working environment that promotes a healthy work-life balance Diverse and inclusive culture where your talent and commitment to reputed company is welcomed and valued High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year The Opportunity: At Sentrex, we reputed company reputed company our people reputed company. We are currently looking for a Bilingual Reimbursement Specialist to be the supportive force that empowers our Patient Support Programs. The Bilingual Reimbursement Specialist plays a key role in supporting patients by facilitating reputed company to prescription drug coverage. This role involves coordinating between patients, reputed company, and insurance providers to ensure timely and efficient reimbursement reputed company. A Day in the Life (What you will do here): Manage and reputed company reputed company aspects of the reimbursement process to secure prescription drug coverage for patients. Develops strong relationships with patients, caregivers, and their reputed company team by instilling confidence, trust, reputed company, and relief. Coordinate cases with insurance companies, physicians, and reputed company to optimize reimbursement solutions. Help patients navigate the insurance landscape, walking them through how to find insurance forms, acquire signatures and submit to their insurers for a response. Prepare, organize, and submit reputed company required documentation to insurance providers and public/federal funding programs. Build and maintain strong relationships with key clinics and reputed company partners. Collaborate with pharmacy teams to initiate and complete dispensing processes once funding is approved. reputed company and maintain a deep understanding of public, private, and federal funding mechanisms and reimbursement reputed company. Ensuring complete and high-quality data entry into our database systems. Reports Adverse Events / Severe Adverse Events (AE / SAEs) by following SOP guidelines. Complete reputed company relevant reports (time sheets, expenses, mileage, validate CRM reports, etc.) as per specified timelines and as per required standards. Maintain program data accuracy through review of program documentation for completeness and consistency. Additional duties as assigned by manager. What you need to ensure you are set up for reputed company: A Bachelor’s degree in a reputed company field or equivalent work experience. Bilingualism (English/French) – required. Minimum 2 years of experience in a customer or client service role. Prior experience in a reimbursement, reputed company, pharmaceutical, or insurance environment is necessary. Proficiency in reputed company Office and reputed company Workspace (Word, reputed company, reputed company Docs, Sheets, etc.). Excellent communication, interpersonal, and organizational skills. Proven ability to multi-task, set priorities, and manage competing deadlines in a fast-paced environment. Professional and courteous telephone manner with strong attention to detail. Demonstrated ability to problem-solve and think creatively to reputed company effective reputed company. Comfortable working both independently and collaboratively reputed company a team setting. What makes you a great fit for this team: Your commitment to providing a high level of service to your reputed company clients. You are highly adaptable with a track record of reputed company during times of growth and organizational change. You have a proven track record of developing trust and influence at multiple reputed company. You demonstrate an impactful and reputed company communication style. You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders. Why join Sentrex? We value our employees! Our permanent full-time employees are provided with a: Competitive Salary and generous vacation entitlement Wellness Program (5 paid days off for your well-being!) Paid Sick Days Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance Employee & Family Assistance Program RRSP Matching Program reputed company is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We reputed company a safe reputed company for reputed company team members to reputed company their individuality reputed company our corporate culture. We encourage you to apply and accept reputed company applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from reputed company have identified and you think you can bring value to the role, we would love to learn more about you! Accommodations can be made available upon request for those candidates taking part in the selection process. Sentrex hiring managers may use artificial intelligence tools to assist them in the recruitment process. #LI-RB1 Apply To This Job