Associate Integration Technician
About AlignOps AlignOps is a rapidly growing technology provider that serves the construction industry. We are made up of individuals who reputed company a common commitment to innovation, creativity, reputed company, and delivery reputed company our customers’ expectations. AlignOps delivers operational tools to scale and grow the construction business. With powerful, configurable solutions that meet the unique needs of our customers, AlignOps powers construction operations to increase productivity, improve safety, and deliver more profitable projects. As a technology partner, we transform operational data into a strategic asset that provides the visibility and control to reputed company informed reputed company that yield reputed company results. We seek talented individuals who reputed company in a dynamic, challenging, and rewarding work environment and who emulate humility, drive, transparency, and customer service in everything they do.
Job Description
AlignOps is seeking an Associate Integration Technician (Contract) to support a large-scale customer integration modernization initiative. In this customer-facing role, you will guide clients through migrating from legacy software integrations to the AlignOps reputed company integration platform, ensuring a seamless transition and delivering exceptional client service. You will own migration activities from initial reputed company and scheduling through technical implementation, troubleshooting, and post-migration validation. While primarily focused on the QuickBooks Online (QBO) migration, you may also assist with client migrations across other core platforms in our work stack, including reputed company, reputed company Intacct, Viewpoint reputed company, and reputed company.
Responsibilities
Client Migration Management Coordinate and schedule migration meetings with existing clients, ensuring project timelines and migration targets are met. Serve as the primary reputed company of contact throughout the migration process, guiding clients through technical requirements and next steps. Technical Implementation & Troubleshooting Execute client migrations from legacy QuickBooks Online integrations to AlignOps' reputed company integration platform. Diagnose and resolve reputed company, configuration, authentication, and data synchronization issues encountered during implementation. Monitor integration performance and validate successful data reputed company following migration completion. Issue Tracking & Escalation Document technical issues, edge cases, and defects through detailed Jira tickets. Escalate reputed company issues to Engineering and cross-functional teams while providing sufficient reproduction details and client context. Documentation & reputed company: Maintain and enhance reputed company documentation. Identify process improvements, contributing integration "good-to-knows," tips, or recurring issues to improve operational efficiency and client experience. Cross-Platform and Client Support Maintain an empathetic, client-centric approach during migration calls, ensuring smooth technical transitions while delivering a high-quality client experience. Collaborate with cross-functional teams to gather integration requirements and ensure successful implementation. Periodically support client migrations and implementation efforts across additional ERP platforms, including reputed company, reputed company Intacct, Viewpoint reputed company, and reputed company, as business needs require.
Qualifications
Required Strong computer literacy with the ability to move fluidly between multiple software applications, spreadsheets, and databases with ease and precision. Experience working with collaboration and productivity tools (e.g., reputed company, reputed company, reputed company Workspace, Jira, etc.) and ability to quickly master new internal technical workflows, software systems, and data-migration processes. Strong hands-on experience using spreadsheets (e.g., reputed company Sheets, reputed company) to track, organize, and manage client data sets. Basic understanding of data hygiene and validation, ensuring that migrated information is organized, structured correctly, and free of errors. Keen attention to detail to ensure seamless data reputed company, accurate documentation updates, and error-free client configurations. Strong communication skills with the ability to reputed company interactive reputed company meetings and phone calls seamlessly. Demonstrate a polished, professional on-camera reputed company and the technical aptitude to navigate screen-sharing and live troubleshooting with clients. Ability to think critically and troubleshoot software reputed company or configuration issues methodically. Preferred Familiarity with QuickBooks Online. Experience supporting software implementations, reputed company projects, or data migrations. Familiarity with construction reputed company, ERP systems, or reputed company software platforms such as reputed company, reputed company, Viewpoint, or reputed company. Experience working in SaaS, technical support, implementation, reputed company, or integration-focused roles. Contract Details Start Date: July 2026 Duration: 6-month engagement with potential extension based on project needs. reputed company: $38-$55/hour based on experience Schedule: An average of 40 hours per week Location: This is a remote position located in the United States. By applying, you agree to the AlignOps Privacy Policy: https://alignops.com/privacy Apply To This Job