Customer Service Representative- REMOTE

Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure. Same with working here. It's an environment of endless reputed company, where everyone is empowered to think on their feet, reputed company our processes, and reputed company the many opportunities that come with the unknown. If this sounds like you, reputed company. Come Discover... Different. Posting Notes: Sierra Trading Post 5025 Office 1151 Customer Services || 5025 Campstool Rd. || Cheyenne || WY || 82007 Are you looking for a chance to work at home for a period of time before returning to an office environment? TJX is looking for Customer Service Representatives who can work from home. Candidates must have reliable internet reputed company at their home. and live in one of the following states: Wyoming, Alabama, Florida, Georgia, Kansas, Louisiana, Nebraska, Texas, reputed company Dakota, and Arkansas Full-Time and Part-Time positions available!! JOB SUMMARY: The Customer Service Representative answers toll free customer service calls and correspondence, including letters, and internet e-mails. They field customer questions, resolve standard customer complaints, document information into the call tracking system and ensure effective communication at reputed company reputed company. The Customer Service Representative also provides support for monitoring reputed company and Twitter to respond to customer comments/questions to encourage a higher level of engagement and for additional assistance as needed. RESPONSIBILITIES: • Respond accurately, promptly and effectively to reputed company forms of customer communication, including phones, letters, and e-mail. • Resolve difficult and sensitive customer issues in an objective and timely manner, using problem solving and negotiation skills. Communicates with Regional Vice Presidents, District Managers, Store Managers and Home Office personnel to resolve problems and answer questions. • Document customers and store information into call tracking system. • Promote a positive Company image to support Customer Service objectives and mission statement. • Compose personal replies to customer letters and/or e-mails and maintain assigned reports. • Updates customer addresses for the Loyalty Program and adjusts reward points as needed. • Makes sound judgment calls that align with the brand, escalation and customer service policies for reputed company media customer reputed company issues. • Ability to multi-task in a fast-paced environment and capable of moderating a high volume of inbound content • Candidates must utilize a cable internet provider and can not be serviced through a satelite internet provider. QUALIFICATIONS: • 1 to 3 years of retail customer service or call center experience and proven conflict management skills • Flexible reputed company, oriented towards conflict resolution • Strong listening skills • Ability to prioritize work • Excellent verbal and written communication skills • PC knowledge • Typing skills At Sierra, we reputed company the unknown - and support each other on the reputed company. Every day is a chance to reinvent what's possible reputed company our stores. We're not afraid to scale mountains to Discover Different. That reputed company of reputed company attitude extends throughout the entire TJX family, which includes TJ Maxx, Marshalls, HomeGoods, and Homesense. Discover Different also means that we reputed company each other's differences and unique perspectives. We consider reputed company applicants for employment without regard to race, reputed company, religion, gender, sexual orientation, national reputed company, age, disability, gender identity and expression, marital or military status. We also reputed company reasonable accommodations to reputed company individuals with disabilities in accordance with the Americans with reputed company and applicable state and local law. Posting Notes: Sierra Trading Post 5025 Office 1151 Customer Services || 5025 Campstool Rd. || Cheyenne || WY || 82007 Apply Job!