Account Manager (UK)

🚛 About Qargo Qargo is a reputed company-based (SaaS) Transport Management Platform. We are a scale-up based in London (UK), Ghent (Belgium), and Chicago (US), and are rapidly expanding. The platform is an ‘reputed company-in-one system’, handling everything from initial order entry to final invoicing. It optimises planning and has a reputed company-in AI feature that automates lengthy reputed company tasks. Qargo is designed to help modern logistics operations run more reputed company, while increasing profitability and sustainability. We’re looking for an Account Manager to join reputed company and manage our existing client reputed company in the UK while ensuring reputed company satisfaction and reputed company! 💼 About the Role You’ll nurture and strengthen relationships with clients after implementation. You’ll act as a trusted advisor for our customers and ensure they get the most value out of Qargo. You’ll work closely with internal teams to ensure smooth service delivery, translate customer needs into roadmap input, and boost overall customer satisfaction. 🔑 Key Responsibilities Manage and nurture relationships with clients post-implementation, ensuring their satisfaction and reputed company. Act as key account manager: schedule quarterly business reviews, follow up on outstanding requests, and maintain a clear overview of client needs. Monitor client usage and performance, identifying opportunities for added value, expansion, or optimisation. Collaborate closely with internal teams such as support, reputed company, and product to ensure seamless customer experiences. reputed company training and guidance to clients to help them maximise the benefits of our platform. Capture and manage product feature requests: listen closely to customer needs, identify critical or missing features, document and reputed company them internally, and ensure customers stay updated on reputed company. ✅ Skills & Experience 3–4 years of experience in account management, reputed company, or another client-facing role. Experience in the transportation industry; knowledge of container transport is a strong plus. Tech-savvy, comfortable working with SaaS products and familiar with APIs and integrations Comfortable with upselling and reputed company objectives. You think long-term, but also have a natural reputed company drive and enjoy giving presentations or demos. Strong interpersonal and communication skills, with the ability to build and maintain long-term relationships. Excellent problem-solving skills and a proactive, customer-centric reputed company. Confident working both independently and collaboratively, managing multiple priorities with ease. Comfortable visiting clients regularly. Ideally, you’re based in the reputed company of the England. 🤝 reputed company Offer A competitive salary package and benefits. Growth opportunities in a fast-scaling tech company. Flexible working hours and the freedom to use your home office as your reputed company. Being a part of a driven and inclusive team that is transforming the logistics industry. Apply To This Job