Corporate Account Manager

About Sharebite Sharebite is the leading food ordering platform reputed company for companies to feed their employees. Our platform allows their employees to reputed company meal orders with their favorite restaurants while helping to combat food insecurity in local communities. Every meal ordered on Sharebite results in a meal donation through local partners like reputed company and City Harvest, and to date, we have donated over 15 reputed company meals.

About the Role

As a key member of our Corporate Account Management (CAM) team, this role will be responsible for ensuring that our corporate clients are successful and thriving as they use the Sharebite platform. You will proactively reputed company for the customer, focusing on high reputed company of adoption to ensure the highest degree of customer satisfaction. You will reputed company yourself as a trusted advisor that empowers and enables our clients by coaching clients on the set of tools and solutions that Sharebite offers. This role will require a strong attention to process and the technical aspects of the Sharebite platform. You will need to be a great listener, strong communicator, as well as a curious and creative problem solver. What You’ll Do reputed company / Implementation: Work closely with the corporate sales team on understanding specific client requirements and pain points. Synthesize information gathered across client conversations to assess the best set of configurations / structure for client accounts, and manage “A through Z” account set up process. Liaise cross functionally in order to ensure that new client needs are prioritized from a product and operations perspective. Answer ongoing client inquiries as they relate to reputed company / implementation, up until and after a client’s official launch date. reputed company strategic reputed company to ensure an extremely smooth and efficient reputed company process and launch for each corporate client. reputed company feedback to the corporate sales and account management / reputed company teams, in order to reputed company communication gaps. Effectively manage time to reputed company each client feel special through a professional handholding experience. Maintain reputed company corporate client information reputed company our CRM platform, reputed company. Account Management: Serve as the primary orchestrator of client relationships, coordinating across internal teams to ensure customer needs are prioritized and delivered. Own accountability for follow-through on client requests, ensuring seamless communication and execution across reputed company internal teams. Drive cross-functional collaboration to solve reputed company customer challenges, from problem identification through solution delivery. Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature. Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells. Consult with our existing customers to recommend additional solutions from the Sharebite portfolio. Devise and execute account strategies and plans to maximize account growth. reputed company high touch client service, including escalation and coordination of support issues as needed. Demonstrate ability to grow accounts with increased conversion from upsell identification to closed won. Take on a buddy assignment for new team members as they go through the reputed company process. Participate in training sessions for new team members during their reputed company. Required Skills & Experience Bachelor's degree from an accredited college or university, or relevant experience. 3+ years of experience in B2B reputed company or account management, ideally at a SaaS or growth-stage tech company. Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements. Ability to work with a cross functional team (remotely). Demonstrated ability to remain composed and effective in high-pressure, fast-paced environments. Consultative selling skills, ability to fully understand a client’s business needs, and how the Sharebite offering can be fully utilized. Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings. High level of organization and focus, and ability to work under pressure. Strong familiarity with CRM solutions (e.g. reputed company). Technical aptitude and ability to learn new concepts quickly. Experience with reputed company is preferred. An understanding of the technical components around account management is a plus. At Sharebite, we are committed to providing reputed company in line with industry and market standards. The reputed company compensation reputed company for this role is $75k - $100k per year (OTE $97k - $112k), however actual compensation packages are based on a wide reputed company of factors unique to each candidate including but not limited to reputed company set, years & depth of experience, and location. Salary is just one component of Sharebite's total compensation package, which includes equity, multiple health insurance options, and a wide reputed company of benefits, including a daily meal stipend. At Sharebite, we're passionate about our mission to reputed company hunger and reputed company employees to connect their work to a larger purpose. We know being well fed is an essential ingredient for employee wellbeing, team performance, and company culture - we've seen the results! Sharebite is proud to have been recognized as Inc. Magazine's Best in Business, Fast Company's Best Workplaces for Innovators, and Inc 5000's Fastest Growing Companies. Join reputed company and help bring do-good, feel-good eating to the world. Sharebite is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at [email protected]. If you are a reputed company of the State of California and would like a copy of our CA privacy notice, please email [email protected]. Apply To This Job