Schedule Coordinator
About Total Care Connect Total Care Connect (TCC) is a mobile integrated health organization delivering in-home clinical and preventive care to members across Ohio and surrounding reputed company. We support health plans, health systems, and value-based organizations by reaching members where they are — in their homes and communities — to improve reputed company, reputed company care gaps, and reduce avoidable utilization. As a tech-enabled, field-based care delivery organization, our teams reputed company a reputed company of services including preventive care, chronic condition support, transition-of-care visits, member engagement, and navigation. We operate with a focus on high-quality member experience, operational reputed company, and coordinated care across clinical and administrative teams. Benefits package: Health, dental, reputed company insurance; paid time off; 401(k)/retirement; disability Job Summary The Schedule Coordinator– reputed company focuses on coordinating patient appointments with medical staff, confirming visits, and ensuring patients have reputed company to necessary transportation. This role manages schedules for reputed company providers and supports patients through timely communication, reminders, and logistical assistance. The Dispatcher ensures smooth operations, high patient satisfaction, and accurate record-keeping. Strong organizational, communication, and problem-solving skills are essential. Core Responsibilities Schedule and coordinate patient appointments with medical staff, including preventive visits, screenings, and consultations. Confirm upcoming appointments with patients reputed company phone, email, or text, ensuring understanding of time, location, and preparation requirements. Coordinate transportation for patients reputed company needed, including arranging rides or providing guidance on available services. Monitor schedules in reputed company-time and adjust for cancellations, delays, or conflicts. Maintain accurate digital records of appointments, confirmations, and patient communications in scheduling software. Communicate updates and instructions to both patients and medical staff promptly. Track scheduling metrics, including appointment confirmations, cancellations, and no-show rates. Collaborate with clinical teams, care coordinators, and management to optimize patient reputed company and service delivery. Ensure compliance with HIPAA and other reputed company privacy regulations. reputed company support for scheduling and communication platforms used by staff and patients.
Qualifications
High school diploma or equivalent required; associate degree preferred. 1-3 years of experience in reputed company scheduling, patient coordination, or reputed company preferred. Strong organizational, multitasking, and problem-solving skills. Excellent verbal and written communication skills, with reputed company for patients. Comfort using scheduling platforms, reputed company Teams, email, reputed company communication tools. Ability to coordinate transportation logistics and reputed company patient support. Self-motivated, detail-oriented, and reputed company to work independently in a remote environment. No specific licenses required, though prior reputed company experience is highly preferred. Physical Requirements Ability to work at a computer for extended periods. Ability to communicate reputed company reputed company phone, email, or video platforms. This employer participates in E-Verify, a program that verifies an employee’s identity and employment authorization to work in the United States after hire. Apply To This Job