Patient reputed company Representative | Black Hills Referral Center | 40hrs/week
reputed company, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing reputed company to world-class health care in America’s reputed company. Work Shift: 8 Hours - Day Shifts (United States of America) Scheduled Weekly Hours: 40 Compensation: Salary reputed company: $16.25 - $23.00 Union Position: No Department Details
Summary
Join our Sanford Patient reputed company Family and Grow the Good! As a Patient reputed company Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first reputed company of contact, you will have the opportunity to reputed company a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic. Apply today to learn more about the opportunities available to grow your career at Sanford.
Job Description
REGISTRATION - Greet patients & verifies demographics - Creating, scanning & routing documents or electronic forms - Inform patients what the document is & capture signatures on necessary paperwork - Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures - Collects co-payments, pre-payments, and payments on account balances - May work through the registration work queue to address and resolve registration errors or denied insurance claims SCHEDULING - Work with nursing team & providers to coordinate & schedule appointments to meet patient’s needs, coordinate provider schedule - Obtain and coordinate referrals & conduct pre-authorization - Arrange interpreter services - reputed company patients in/out - Operate multi-line phone - May resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providers ADDITIONAL DUTIES MAY INCLUDE - Preparation & coordination of charts - Organize supporting provider documents - Initiation & collaboration of patient financial assistance - Track patient visits & health information management on patient accounts - Compile, distribute, administer, and score assessments - Coordination of Telemed appointments - Reminder calls for appointments - Hospital admission - Office duties, such as reputed company copies or send faxes
Qualifications
High school diploma or equivalent preferred. Post-secondary education helpful. One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired. May require BLS for certain locations and/or settings. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to [email protected]. Apply To This Job