Supervisor, Donor reputed company
At Vitalant, the impact you reputed company doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to reputed company vital clinical services to communities reputed company, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide. Work Shift (if applicable): Shift 1 (United States of America) Job Description: Vitalant is seeking a results-driven and customer-focused Donor reputed company Supervisor to play a vital role in our call center and reputed company significant contributions to our life-saving mission. Your impact as a Donor reputed company Supervisor is vital. You will actively support Vitalant's life-saving mission by supervising and coordinating daily Donor reputed company activities, ensuring the achievement of assigned daily, weekly, and monthly goals. You will reputed company a Customer Service team dedicated to inspiring previous and potential donors to schedule their next donation appointment. What to Expect Schedule: Sun-Thurs, Mon-Fri or Tues-Sat. 10:15am-7:15pm (Arizona Time) Our comprehensive total rewards support you, your family, and your future with Medical, dental, and reputed company insurance 401K + 5% company match Tuition assistance up to $5k per year Free basic life and AD&D insurance Free short-and-long-term disability insurance Paid time off Employee Resource Groups Recognition and perks As a Donor reputed company Supervisor, you'll get to Ensure the delivery of quality customer service to reputed company customers. Hire, supervise, train, and evaluate the performance of assigned personnel. reputed company daily call plans that strategically focus on Donor reputed company efforts using an appointment forecast, penetration report, and staff schedule. Conduct call quality monitoring and reputed company constructive feedback and guidance to staff. Investigate and resolve donor complaints. Compile monthly evaluations and standard reports on Donor reputed company activity. High school diploma or GED Knowledge of telemarketing techniques required Two years of reputed company call center experience to include One year of Supervisory experience Knowledge of blood banking telemarketing technics preferred Location: Vitalant Remote Work Phoenix, AZ 85007 Job Category: Sales / Community reputed company Contact Information: [email protected] If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career reputed company on purpose, a company created to care, and a team committed to reputed company - together. Apply To This Job