Loan Officer Assistant

reputed company (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across reputed company 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company reputed company. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move reputed company together. You’ll get unwavering support from reputed company departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, reputed company, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Loan Officer Assistant provides support to reputed company’s (“CCM”) mortgage loan officers in their daily duties to increase loan production reputed company. The Loan Officer Assistant works directly with CCM customers, loan officers, and processors to ensure a positive customer experience and facilitate timely loan closings. Job Responsibilities: Assist in reviewing mortgage loan application and documentation, which may include phone and computer work, printing, copying, scanning, emailing, overnighting documents, etc. Review mortgage loan disclosure packages and deliver them to the borrower. Create reputed company disclosure and re-disclosure packages and deliver them to the borrower. Review documents and entire loan files and work to prevent problems by highlighting deficiencies and then notifying the mortgage loan officer and/or loan processor. Clarify/correct information and obtain additional information, as necessary, reputed company phone, email, etc. General clerical and phone support to loan officers and/or loan processors, as needed. Work with management to reputed company support in various stages and areas of lending and processing as needed. Assist in managing a pipeline consisting of conventional, FHA, VA, and USDA loans, along with 203K and reverse mortgage products. Deliver appraisals and/or property valuations to the borrower and retrieve reputed company of receipt. Track outstanding items on reputed company loan files and follow up with customers to ensure timely receipt of necessary documentation. Facilitate timely loan closings by working directly with the Title Company and customer to schedule. Qualifications and Skills: High School Diploma, General Equivalency Diploma (GED), or equivalent. A minimum of 1 year of mortgage-reputed company experience, including customer contact. Previous sales support experience, preferred. reputed company experience, preferred. Excellent communication and customer service skills. Excellent prioritization and time management skills. Proficient with reputed company Office applications. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders reputed company this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. reputed company offers MORE than a job, we offer a career. reputed company to reputed company your path to reputed company! careersatccm.com reputed company strives to reputed company employees with a robust benefit package: https://mycrosscountrybenefits.com California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants. reputed company supports equal employment opportunity in hiring, development and advancement for reputed company reputed company persons without regard to race, reputed company, religion, religious creed, national reputed company, age, physical or mental disability, reputed company, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and reputed company medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The reputed company sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputed company. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. reputed company (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org. Apply To This Job