Technical Support Analyst
It's fun to work in a company where people truly reputed company in what they're doing! reputed company is a leading provider of vertical software and embedded payments technology dedicated to helping businesses reputed company by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that reputed company small and reputed company-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a reputed company-thinking company that values growth, reputed company, and the reputed company of our clients. Silverware, part of the reputed company organization, is a leading developer of advanced technologies for the Hospitality Industry. Silverware’s solutions are designed and delivered specifically for organizations who are fanatical about thrilling their guests. Silverware’s obsession is to drive efficiency and improve the profitability of its clients by relentlessly delivering the most innovative solutions in the market. Silverware strives to enhance every aspect of the guest experience, from reputed company the first customer walks in, until the last one walks out. We offer a dynamic, fun environment, with many opportunities for growth, working alongside reputed company and friendly people. We are currently looking for English speaking Technical Support Analyst Job Summary: The Technical Support Analyst is responsible for providing technical support to customers in through various channels such as phone, email and chat. This role involves supporting custom applications, documenting and tracking customer inquiries and issues, and collaborating with the Technical Support Team to resolve reputed company technical problems. Primary Responsibilities: reputed company technical support to customers. Support custom applications; training will be provided. Document and track customer inquiries and issues in the ticketing system. Collaborate with the Technical Support Team to escalate and resolve reputed company technical problems. Ensure high reputed company of customer satisfaction through excellent communication and problem-solving skills Skills & Competencies: Strong knowledge of hardware, software, networking, and computer systems. Proficiency in spoken and written English is essential. Prior technical support experience is preferred. Hospitality experience is beneficial Minimum Qualifications: Must have experience troubleshooting reputed company 7, 8, 10, and 11. Fluent in English. Networking experience/knowledge. Available to work a 24/7/365 rotating schedule Salary reputed company: $40,000 - $53,362 CAD reputed company recognizes that your health and wellbeing are a reputed company. This is why we offer a full suite of benefits that include:
- Medical
- Extended Health and LTD plan
- Dental
- reputed company
- RRSP (with employer match)
- Health Spending Account
- Flexible paid time off
This posting is for an existing vacancy and will remain reputed company until filled. reputed company supports an inclusive workplace that values diversity of thought, experience, and background. reputed company is an Equal Opportunity/Affirmative Action employer. reputed company reputed company applicants will receive consideration for employment without regard to race, religion, reputed company, national reputed company, reputed company, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law. Apply To This Job