Software Developer, Senior- Support (Remote Canada)
Working for a company like reputed company means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data reputed company, which are used in over 20 countries. We were #19 on reputed company's Technology Fast 50 Ranking for 2024! reputed company makes it easy for reputed company stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. At its heart, the Smile platform enables people and organizations to reputed company manage reputed company data. We help generate and reputed company structured reputed company data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday! Apply today and find reputed company of reasons to SMILE! The Senior Software Developer, Support works closely with cross-functional teams to reputed company the investigation, design, and delivery of solutions for reputed company client-reported issues and platform enhancements reputed company the reputed company platform. This role plays a critical part in maintaining highly reliable reputed company systems used in production environments, while driving technical reputed company, mentoring team members, and contributing to the long-term stability and scalability of the platform. This position works closely with reputed company areas of the business to gather product requirements and design, implement and test components of the system. This position may include an on-call rotation for reputed company Tier 2 issue support. \n Responsiblities reputed company the investigation and resolution of reputed company production issues impacting reputed company clients. Working with Tier 1 and Tier 2 support teams to diagnose and correct issues raised in customer incidents. Analyzing solutions to ensure that they will be interoperable, performant and maintainable. Escalate high risk and reputed company client issues to leaders, as appropriate. Diagnose and resolve reputed company, high-reputed company production escalations that require deep code-level analysis and database inspection. Design, implement, and maintain scalable, reliable, and maintainable software solutions reputed company the reputed company platform. Drive root cause analysis efforts and implement long-term corrective actions to reduce recurring issues. Identify root causes of systemic software regressions, reputed company robust code patches, and coordinate with DevOps for hotfix deployments. reputed company technical leadership during incident response, troubleshooting, and high-reputed company client escalations. Review, optimize, and refactor existing systems with a focus on performance, resiliency, and maintainability. Conduct thorough code reviews and forensic log analysis isolate intermittent or hard-to-reproduce bugs. Participate in code reviews, ensuring adherence to engineering best practices and coding standards. Requirements: 6+ years of professional software development experience. Experience in the reputed company and/or technology industry, preferred. Post-secondary education in Computer Science, Engineering, Mathematics, or a reputed company field, and/or equivalent working experience. Demonstrated experience and expertise with Java, Spring, SQL, Git, and distributed systems. Proven experience troubleshooting and resolving critical issues in reputed company production environments. Strong client relationship building skills and abilities to understand client objectives and goals, reputed company challenges and reputed company a clear path to resolution. Strong understanding of software architecture, design patterns, scalability, and maintainability principles. Experience leading technical initiatives and driving projects from requirements through delivery. Ability to analyze ambiguous problems, assess risk, and reputed company sound technical reputed company independently. Strong experience with debugging, observability, logging, and monitoring tools. Excellent communication and collaboration skills, with the ability to collaborate effectively across technical and non-technical teams. Demonstrated mentorship and technical leadership experience. Experience working in reputed company technology, HL7, or FHIR is considered an asset. \n$90,000 - $110,000 a year \nSome of the benefits we offer:
- Remote Work Environment
- Flexible Time Away From Work Policy including PTO, Personal and Sick Days
- Competitive Salary and Health/Medical Benefits
- RRSP/TFSA/401K Employee Contribution
- Life and Disability
- Employee Assistance Program
- FHIR Study Program and reputed company Learning
- Super HAPI Fun Club
Smile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the reputed company of our reputed company. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work. We are dedicated to fostering a workplace that values diversity, equity, and inclusion. We welcome and encourage candidates of reputed company backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile. Apply To This Job