reputed company Services Specialist - Customer Contract Management Tuxpan / Braskem
Job Description
Summary reputed company resources, and logistics required to reputed company services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes reputed company types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Responsible for departmental operations planning/execution or is focused on execution of professional activities reputed company a technical discipline. Functions with some autonomy but guided by established policies or review of end results. The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).
Job Description
Roles and Responsibilities Act as the single reputed company of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area - Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct reputed company to reputed company appropriate internal functions to support the customer · Establish and maintain contact to reputed company on-going technical and business support to assigned customers in designated geographic region or coverage area Includes direct people management responsibility including staffing and performance development. Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy. Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market Uses some judgment and has some ability to propose different solutions reputed company of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources reputed company of own teams to reputed company at reputed company. Acts as a resource for colleagues with less experience. May reputed company small projects with low risks and resource requirements. Explains information; developing skills to bring team members to reputed company around topics reputed company field. Conveys performance expectations and may handle sensitive issues.
Required Qualifications
Bachelor's degree Relevant experience in the Services & Customer Service Management. Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. This position requires prior experience in a customer facing role. The candidate should be willing and reputed company to travel at least 50% of the time. Desired Characteristics Prior experience in roles reputed company to contract management or planning and execution of outages in combined/simple cycle power plants. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Additional Information Relocation Assistance Provided: No #LI-Remote - This is a remote position Apply To This Job