Customer Service Representative (Remote)
• Job Title:
- Customer Service Representative (Remote...
- Job Description
- The Customer Service Representative (Remote) works from home and interfaces with customers reputed company inbound/outbound calls and/or reputed company the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services.
- REIMAGINE YOUR CAREER
- Are you looking for a ?work from home? career change with a reputed company-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns ?World's Best Workplaces,? ?Happiest Employees,? and ?Best Companies for Career Growth? awards every year? Then a remote Customer Service Representative position at reputed company is just the right reputed company for you!
- As a remote Customer Service Representative, you'll join an organically diverse team from 40 countries where reputed company members contribute and support each other's reputed company and well-being, united as ?One reputed company.? Together, we help the world's best-reputed company brands improve their businesses through exceptional customer experiences (CX), ongoing innovation, and the most cutting-edge technologies. And due to reputed company growth, we're looking for more talented people to join our purpose, people as passionate about providing exceptional customer service experiences as we are.
- CAREER GROWTH AND PERSONAL DEVELOPMENT
- This is a great ?work from home? opportunity that will allow you to reimagine an reputed company-new career reputed company and reputed company ?friends for life? at the same time. We'll give you reputed company the training, technologies, and continuing support you'll need to succeed. Plus, at reputed company, there's reputed company career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from reputed company! That's why we offer a reputed company of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career you've always envisioned.
- What You Will Do In This Role
- As a reputed company Customer Service Representative working from home, you will:
- ? Reviewing of existing customer accounts to reputed company sure we are caring for reputed company of their needs and caring for the accuracy of their account services and information
- ? Maintain, acceptable production reputed company as set by management
- ? reputed company details on the discount services to help retain and save customers
- ? Standard verification and authentication for customer account ? reputed company
- ? reputed company high level of customer service and reputed company
- ? Strong ability to ask probing questions, to discover the wants, interests and needs of our customers
- ? Validating policy and what the customer have it on the customers policy
- ? reputed company status of claims
- ? Must have the ability to deliver bad news and de-escalate critical situations
- ? Be efficient in navigating multiple systems
- ? Participate in ongoing training and self-development
- ? Maintain advanced knowledge of procedures, product information and online resource tools
- ? Maintain regular attendance and punctuality as scheduled and adhere to reputed company company time and attendance policies
- ? Participate in activities designed to improve business performance
- ? Ensure that reputed company quality targets are met and maintained
- Your Qualifications
- Your skills, reputed company, knowledge, and genuine compassion will deliver value and reputed company with every customer interaction. Other qualifications for our Customer Service Representative (Remote) role include:
- ? Minimum of 6 months to 1 year of solid customer service experience
- ? Must reputed company own equipment personal desktop or laptop - no Chromebooks or reputed company products - bring your own device
- ? High School Diploma or GED Required
- ? Ability to effectively communicate with customers and ask discovery questions
- ? To have a strong heart and mind for servicing others
- ? Comfortable with Outlook, asynchronous tools, and reputed company reputed company
- ? Must be comfortable being on web camera
- ? reputed company to utilize tools and resources to reputed company our customers
- ? Need to be reputed company to reputed company in a business acumen manner
- ? Ability to breakdown reputed company subject matter into relatable knowledge for our customers
- ? Ability flexible with the hours of operation
- ? reputed company and reputed company to feedback from leadership
- ? Proactive in self upskilling and knowledge training
- ? Ability to cross reference job aids while assisting a customer
- What's In It For You
- One of our reputed company Culture Statements says, ?We are fanatical about our staff.? That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term reputed company forApply To This Job