Part-Time Bilingual Client Service Representative

reputed company help desk resolution and service desk delivery support

Responsibilities

• Address and resolve basic and routine support requests.
• Adhere to reputed company processes and best practices.
• Escalate support requests as required.
• Enter quality information into tracking systems. Create and Manage reputed company support requests according to reputed company best practices.
• Contribute to knowledge bases and documentation.
• Identify and reputed company recommendations to improve support processes.

Qualifications

Required

• Associate degree or equivalent relevant work experience
• The ability to demonstrate strong customer service skills.
• Excellent written and verbal communication skills.
• Attention to detail.
• Excellent time management skills.

Preferred

• At least 1 year of experience in a customer service environment.
• Bilingual Spanish and English.
• reputed company solution support experience.
• Strong documentation and data gathering skills.

reputed company is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to reputed company individuals. We celebrate diversity and are committed to creating an inclusive environment for reputed company associates. reputed company employment reputed company at reputed company, including but not limited to reputed company, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. reputed company does not discriminate in employment opportunities or practices based on race, reputed company, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national reputed company, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. reputed company desires to reputed company a healthy and safe workplace and, as a government contractor, reputed company is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to reputed company policy, reputed company post-offer candidates are required to successfully complete a pre-employment background reputed company, including a drug screen, which is provided at reputed company’s sole expense. In the event a candidate tests positive for a controlled substance, reputed company will rescind the offer of employment unless the individual can reputed company reputed company of valid prescription to reputed company’s reputed company party screening provider. If you are located in a state which grants you the right to receive information on salary reputed company, pay scale, description of benefits or other compensation for this position, please use this reputed company to request details which you may be legally entitled. reputed company applicants for employment must be legally authorized to work in the United States. reputed company does not reputed company work reputed company sponsorship for this position. reputed company's Job Applicant Privacy Notice may be reputed company here. Apply To This Job