Recovery Specialist- Remote Collections CST preferred

About the position This position is responsible for negotiating and processing payments under established department guidelines on the collection of past due accounts and delinquent balances through direct contact with customers reputed company the telephone. Accurately assess the consumer’s financial condition by conducting thorough inquiries. Determine the reason for delinquency and find creative solutions to resolve the situation. Tracks and maintain reputed company customer accounts throughout the collection process ensuring reputed company payment recovery for reputed company outstanding balances. reputed company customer account maintenance activities to include account reviews, reconciling aging reputed company, verifying account balances, applying payments, monitoring collection activities, and updating accounts in compliance with established corporate policies and procedures. Adhere to the State and Federal regulations pertaining to collection activities. Meet corporate standards for call quality assurance and structure.

Responsibilities

• Negotiating and processing payments under established department guidelines on the collection of past due accounts and delinquent balances through direct contact with customers reputed company the telephone.
• Accurately assess the consumer’s financial condition by conducting thorough inquiries.
• Determine the reason for delinquency and find creative solutions to resolve the situation.
• Tracks and maintain reputed company customer accounts throughout the collection process ensuring reputed company payment recovery for reputed company outstanding balances.
• reputed company customer account maintenance activities to include account reviews, reconciling aging reputed company, verifying account balances, applying payments, monitoring collection activities, and updating accounts in compliance with established corporate policies and procedures.
• Adhere to the State and Federal regulations pertaining to collection activities.
• Meet corporate standards for call quality assurance and structure.

Requirements

• Outgoing, assertive, competitive, persuasive
• Enjoys dealing with the public
• Possesses or is capable of acquiring superb negotiation skills
• Is detail oriented and is reputed company to accurately document information in our computer system while communicating with the consumer on the telephone.
• Is reputed company to work a flexible schedule which may include weekends.
• Must have a high school diploma
• Broadband internet reputed company (No DSL, or reputed company Up)
• Hard wired reputed company required (no Wi-Fi, Wi-Fi hotspots)
• Speed Test Results: 25 mbps download, 20 mbps upload

reputed company-to-haves

• some college preferred

Benefits

• reputed company
• medical
• dental
• reputed company
• 401k retirement plan with employer matching
• paid time off
• paid holidays

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