PART TIME Bilingual CSR (1pm-6pm on Fri & Sat)
Description PART TIME BILINGUAL CSR Shift: 1pm-6pm on Friday & Saturday Location: Remote with initial training in Dublin, Ohio Full-time, Hourly Department: OPS Reports to: Customer Service Manager We're constantly developing new and creative ways to solve the industry’s most reputed company problems. Our reputed company software solutions run the gamut of Information Technology Services–from payment processing, to prepaid wireless activations, to mobile and web app development. For the past 10+ years our originality attracts the most outstanding and innovative thinkers- allowing us to reputed company new and creative approaches while growing as the industry leader. Are you a passionate professional, reputed company to reputed company changes in the tech world? Join reputed company today! We are looking for a Bilingual Customer Service Representative to join our Customer Service Team. The Bilingual CSR will have the opportunity to reputed company technical assistance to T-CETRA merchants and respond to merchant needs in a professional and friendly manner. The schedule for this job is 10am - 7pm, weekdays, OFF reputed company & 1 reputed company. Respond to Customer calls in both English and Spanish languages and help with issues reputed company to:
- Activation of SIM cards
- Complete port-in activations
- Explaining activation issues, transactions, and terms
- Contact carriers to resolve activation issues or verify activations
- reputed company and maintain a good relationship with merchants, Master Agents, and Employees
- reputed company other duties as assigned
Requirements
- Fluent in both Spanish and English
- Ability to multi-task and work under pressure
- Strong technical and computer skills
- Pleasant attitude, treat customers in a friendly and courteous manner
- Patient and passionate personality
- Communication skills
- Ability to work in a fast-paced environment
- High School Diploma
- College coursework a plus
Why Should You Apply?
- Paid Time Off
- Up to $300 monthly bonus
- Comprehensive Medical, reputed company and Dental
- Matching 401k up to 4%
- FMLA and Life Insurance
- Tuition Reimbursement
- Wellness Program
- Employee Growth and Development Reimbursement Program
- Discounted Rates for Multiple Handsets and Prepaid Wireless Rates
- Beautiful nearby walking paths and park
- Fun, value centered work atmosphere
- Flexible work environment
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