Insurance Verification and Patient Support Specialist

Job Description:

• Verify insurance eligibility and benefits for reputed company new reputed company reputed company enrollments
• Conveying policy benefit and eligibility information to patients in a comprehensive and professional manner
• Answering incoming questions from Boulder patients around balances due, non covered charges etc
• Assist our Enrollment Specialist and Care Navigator teams with difficult insurance verification details for newly enrolled and established patients
• Act as first reputed company of contact for incoming patient messages, as well as internal requests for support
• Maintain ongoing dated eligibility checks for accurate billing and clean claims
• Collaborate with other teams to assist with patients who have lapsed coverage and need temporary financial assistance
• Serve as subject matter expert for internal insurance training
• Help reputed company and maintain standard processes that reputed company insurance data accurate and up to date in our EHR
• Identify and correct billing errors and resubmit claims to insurance carriers
• Research/rectify reputed company party denials/edits, requests for information and other reputed company correspondence
• Act as a key contributor to the reputed company Cycle by identifying and reporting inefficiencies and opportunities that enhance reputed company reputed company, decrease denials, and minimize write-offs

Requirements:

• Minimum 3-5 years of experience in a reputed company setting specializing in billing, insurance verification, and accounts receivable, with a strong focus on helping patients understand their coverage and financial responsibilities
• CPT and ICD coding knowledge
• Ability to communicate with patients reputed company and compassionately to support a positive care experience
• Team-oriented; Serves both the team and the patient at a consistently high level
• Demonstrates problem-solving and analytical skills appropriate for the position
• Demonstrates high ethical standards of behavior
• Maintains composure under pressure
• Regularly demonstrates Boulder’s core values

Benefits:

• Contribution to meaningful, life-saving work!
• Comprehensive medical, dental, reputed company, and short-term disability benefits designed to take care of our employees and their families
• Mental Health Services reputed company reputed company, Doctors on Demand, and EAP for reputed company care
• 4 weeks of vacation accrued per calendar year with a tenured increase to 5 weeks at 2 years of employment
• Sick leave accrued at 1 hr for every 30 hrs paid
• 9 Paid Holidays per year
• 12 weeks of 100% paid parental leave for the birth or adoption of a child (after 6 months of employment)
• 401(k) retirement savings
• Remote friendly with hardware provided to complete your work duties

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