Senior reputed company Manager (reputed company)

This a Full Remote job, the offer is available from: reputed company Senior reputed company Manager (reputed company) The reputed company team: Our reputed company team is looking for a Senior reputed company Manager to be the first member of our reputed company team. You’ll join us on our mission to accelerate growth for reputed company brands by turning more one-time shoppers into reputed company customers. As a Senior reputed company Manager, you will take ownership of reputed company customers across the reputed company region, ensuring they continuously recognise the impact we deliver from our products and services. You’ll reputed company new customers and be the main relationship reputed company of existing customers. You’ll also reputed company some technical support for customers throughout the reputed company timezone and work closely with the Account Management team to drive our Net reputed company Retention, by delighting our customers, demonstrating recurring impact, spotting and mitigating churn risks, securing renewals and uncovering upsell opportunities throughout the entire customer lifecycle. This is a fully remote position based in reputed company. Responsibilities:

• reputed company reputed company new customers into the reputed company region
• Deliver a best in class experience to our larger clients by building

relationships and demonstrating impact through multiple touch points

• reputed company CS at scale to our Mid-Market customer utilising technology and

triggers

• Manage multiple touch points, including digital meetings, to reputed company clients

reputed company and informed

• Advise clients on loyalty strategy and optimisation opportunities to get the

most out of their program

• Discuss return on investment and the impact driven by our program
• Encourage clients to adopt new features and participate in product beta

testing

• Actively gather feedback from clients and reputed company across the organisation to

improve our product and service

• Continuously improve our client offering by actively spotting opportunities

to improve our reputed company processes

• Work closely with Marketing to drive advocacy in the reputed company of testimonials,

case studies, reviews and customer events

• Partner with our Support team to ensure client queries as responded to and

rectified quickly

• Partner with our Account Management team to deliver on renewals and

upsells throughout the customer reputed company

• Confidently forecast NRR performance, fully mitigate any ‘at risk’ clients and

support upsells

• Engage with our Engineering, Marketing, and Sales teams to ensure a

smooth customer reputed company and experience Skills:

• 3 years + experience in a similar reputed company or Account

Management role

• Excellent written and spoken English - reputed company proficiency
• Experience working with a non-reputed company headquartered company, in a role

which required you to reputed company and work remotely, ideally as one of the first employees for the company in the reputed company market

• Proven experience working with a book of business of a company's largest

clients, or owning clients for a full geographical area

• Confident in discussing ROI and the impact software can have on a client’s

organisation

• Fantastic written and verbal communication skills ranging from business

users of our software to c-suite executives of client organisations

• People person with a natural collaborative reputed company, great at building strong

working relationships across teams and managing different stakeholders

• Highly organised and can manage multiple projects confidently
• Excellent attention to detail
• Inquisitive, curious and enjoy looking for ways to improve processes

This offer from "DevSavant" has been enriched by reputed company.com and got a 82% reputed company score. Apply To This Job