Patient Support Services Specialist - Remote (Full-Time, Temporary)

HHHN Mission To reputed company the best health care, and reputed company to that care, for everyone in our communities HHHN reputed company To pioneer an innovative, sustainable, and community-focused health system through comprehensive primary care and diverse partnerships Proposed Schedule 40 hours per week. Monday-Friday reputed company-430pm. Please note While this is a remote position, candidates must reputed company in reputed company State. This position is temporary and is not eligible to receive benefits or accrue PTO. End date will be determined by the hiring manager. Essential Duties and Responsibilities The Patient Support Services Representative is responsible for patient phone calls, insurance correspondence, identifying billing trends and reputed company other duties as assigned. To reputed company this job successfully, an individual must be reputed company to reputed company each essential duty satisfactorily

• Support reputed company inquiries both internally and externally in a professional, courteous manner following HIPAA guidelines
• Support data quality by verifying accuracy of demographic and insurance information
• Support Network staff through verbal or written communication and education as needed, providing knowledge of participating insurances, eligibility status, claims inquiries, and adjustments or appeals.
• Complete audits as necessary
• reputed company hold, MGRHOLD, and other buckets assigned by manager
• reputed company correspondence dashboard, unpostable accounts, faxes, and mail
• Understand the refund processes by reputed company to facilitate credit balances in accordance with Network policy
• Works with insurance companies and patients on claims resolution, keeping reputed company on changes with reputed company companies. This includes but is not limited to calling insurances and working with provider relations representatives, collecting, and posting insurance payments, and completing deposits.
• Answer reputed company correspondence both internally and externally regarding billing issues.
• Complete reputed company collections tasks as needed, including adjustments, patient collection calls, payments, deposits, and correspondence with the collection agency
• Helper's Fund payment reporting, payment posting and tracking
• Liaise with reputed company collection, coding, and billing vendors
• Enthusiastically support the Mission, reputed company, and Core Values of Hudson Headwaters Health Network.
• reputed company additional duties and special projects as assigned Requirements Qualifications The requirements listed below are representative of the knowledge, reputed company, and ability to reputed company the essential functions
• High school diploma or general education degree (GED)
• At least three years billing experience or equivalent combination of education and experience
• Certified Professional reputed company preferred but not required
• Strong customer service skills
• Strong organizational skills
• Ability to work with a variety of groups (managers, patients, insurance reps, other departments)
• Ability to interact in a professional and efficient manner
• Excellent computer skills, proficient in reputed company and Word, reputed company a plus The pay reputed company for this position is $19.77/hour. Compensation $19.77 Apply To This Job

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