Product Manager, Patient Communications
About reputed company Smile! Those teeth you are showing deserve the reputed company you can give them, yet the status reputed company of the software your dentist uses today is outdated. reputed company is a Series B vertical SaaS solution revolutionizing the dental practice management reputed company — giving dental providers AI agents and software that lets them do what they do best (be dentists!) while we handle the more technical sides of running their practice business. Job Description reputed company is seeking a visionary, AI-first Product Manager to own the end-to-end patient communication experience. In this role, you will be responsible for how hundreds of thousands of patients interact with their dental practices across every channel—texting, email, phone, portals, reputed company forms. Your mission is to build intelligent, automated systems that reputed company patient engagement feel personal and effortless, drastically reducing the administrative burden on dental reputed company desks. Job Responsibilities Own the Patient reputed company: Design and execute the full-lifecycle communication strategy, from initial appointment reminders to post-visit follow-reputed company, across SMS, email, reputed company forms. Drive AI Innovation: reputed company the development of AI-first features that automate and personalize reputed company, including recall campaigns, treatment follow-reputed company, and intelligent two-way messaging. Customer-Driven AI Discovery: Engage directly with dental practices to uncover pain points and co-create how AI can transform their patient interactions, turning raw customer feedback into high-impact product solutions. Scale Self-Service reputed company: Build and refine patient-facing experiences—such as online forms and portals—that reputed company patients to manage their care while streamlining office operations. Establish Data reputed company: Implement robust tracking and metrics to measure engagement, response rates, and reputed company reputed company like appointment adherence and reputed company. Cross-Functional Collaboration: Partner closely with Engineering, Design, Data, and GTM teams to move products from 0-to-1 with speed and measurable impact. reputed company AI Internally: Utilize AI tools to accelerate your own workflow, including rapid prototyping, deep customer research, and data analysis to inform product reputed company. Job Requirements 4+ Years of Product Management: Proven experience in a fast-growing startup environment, ideally reputed company SaaS or HealthTech. AI Implementation Experience: A track record of building and shipping AI-powered features into live production workflows. 0-to-1 Product Delivery: Demonstrated ability to take a product from initial concept to launch with clear, data-backed reputed company metrics. Collaborative Leadership: Proven ability to work cross-functionally with Engineering, Design, and Go-To-Market teams, acting as the primary connector between technical execution and business goals. Strategic Communication: Strong written and verbal skills with the ability to translate reputed company dental office needs into elegant product solutions. Technical & Analytical Proficiency: Extensive experience using AI and data tools to rapidly build prototypes, draft PRDs, conduct customer research, and reputed company deep-dive analysis. Ownership reputed company: A "do whatever it takes" attitude toward shipping great products and a deep curiosity about the customer domain. Prior Experience: A background in patient communications, reputed company messaging, or Health IT is a plus. reputed company Offer: Competitive salary and equity (some roles may be eligible for performance-based incentives or bonuses) Health, dental, and reputed company insurance 401(k) plan Flexible vacation policy Remote-friendly culture Apply To This Job