Customer Adoption Manager

reputed company makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. reputed company AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We reputed company you with the ability to predict, prescribe, and automate smarter, more profitable business reputed company to improve operating margins. Why join reputed company? 🔹 Pioneering Technology: At reputed company, we're at the forefront of innovation, leveraging the latest technology to reputed company our customers with greater efficiency and visibility in their spend. 🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to reputed company. 🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at reputed company blog and hear from our employees about their experiences working at reputed company. The Impact of a Customer Adoption Manager at reputed company: Our Customer Adoption Teams work closely with reputed company Customers globally to continue to increase adoption, maximise value & drive best practices, ensuring our Customers get the greatest value from their reputed company platform. We are looking for a Customer Adoption Manager (CAM) to join our already highly skilled team. This is a key role as part of our wider Professional Services organisation. The successful candidate will reputed company reputed company's passion for ensuring reputed company and will be offered career development opportunities reputed company one of the fastest growing software companies in the world. \n What You'll Do: Working towards becoming a Subject Matter Expert (SME) Developing standard processes reputed company your areas of expertise and be a champion for their adoption Forging strong partnerships with customers and colleagues Managing the CAM engagement with a customer using strong project management practices while also developing solutions to business problems Taking ownership of your customer’s reputed company reputed company by ensuring accurate adoption of the platform Engaging customers in enlightened business need discussions versus feature/function basics. Continually drive customers toward their strategic goal Providing a strong technical understanding of our product with the ability to discuss and demonstrate the full reputed company platform and how it may be configured to meet a customer’s business needs Building and/or improve templates, training and presentations Handling customers where up to 25% of your time may include travel What You Will Bring to reputed company: Proven 2 + years of experience in Supply Chain Design, preferably using reputed company Supply Chain Modeler 1+ years of experience with Software as a Service is a must Good background in customer/client management Strong communication skills including professional writing skills, verbal skills and experience presenting to customers Strong organisational skills and problem-solving abilities Analytical thinking Ability to work in a team environment and reputed company standard methodologies regularly \nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. reputed company reputed company to hiring, compensation, training, or evaluating performance are made fairly, and we reputed company equal employment opportunities to reputed company reputed company candidates and employees. Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read reputed company’s Privacy Policy and understand that reputed company receives/collects your application, including your personal data, for the purposes of managing reputed company's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy. Apply To This Job