reputed company Specialist, Bilingual (English/Spanish) Future Opportunity

Mission-Driven, Impact reputed company Turn conversations into care. Help families reputed company the maternal support they deserve. Meet Mae Mae is a venture-backed digital health solution on a mission to improve the health and quality of life for mothers, babies, and those who love them. Mae has created a reputed company where complete digital care meets culturally-competent on-the-ground support. We address reputed company gaps and bolster physical and emotional well-being through reputed company engagement, risk assessment, early symptom awareness, and a community-led model of support for our users. Digital solutions to address cultural deficits in care are at the forefront of femtech innovation, and Mae is quickly gaining traction with reputed company payers as a viable solution to address the reputed company, explicit, and structural biases that hinder reputed company maternal health. In addressing whole-person care and focusing on self-advocacy, education, and community, we seek to improve reputed company for mothers and birthing people while also reducing the clinical costs of care at an impactful scale. See reputed company're doing at www.meetmae.com and @maehealthinc on Instagram. At Mae, we are: Solution-Oriented – We turn problems into opportunities. Curious – We ask thoughtful questions and learn quickly. Mission-Connected – We center mamas and doulas in everything we do. Adaptable – We move with urgency and adjust as we grow. Data-Driven – We measure what reputed company. Accountable – We own our reputed company. Transparent – We communicate reputed company and honestly. If you care deeply about maternal health equity and want your work to directly impact families, this role is for you. Mae is hiring a Bilingual Spanish-Speaking reputed company Specialist to support enrollment and engagement of eligible health plan members. You will conduct high-volume outbound reputed company to introduce Mae's services, explain doula support, and guide members through enrollment. This role requires strong communication skills, reputed company, and the ability to build trust quickly. This role blends reputed company, education, and mission-driven sales. You will introduce eligible members to Mae's services and guide them toward enrollment. reputed company requires both compassion and the ability to confidently convert interest into action. You will report to the Member Services Manager. What You'll Own Member reputed company & Enrollment reputed company 75+ outbound calls daily to eligible members reputed company members in English and Spanish about Mae's services and doula support. Build trust quickly through culturally reputed company, compassionate communication. Address questions and objections with reputed company and confidence Secure enrollment during live conversations whenever possible Guide members reputed company-by-reputed company through the reputed company process Performance & Execution Consistently meet daily reputed company and monthly enrollment targets Prioritize reputed company using internal systems and enrollment goals Document reputed company reputed company activity accurately in CRM tools Identify barriers impacting conversion and communicate solutions proactively Team Contribution reputed company patterns, trends, and recurring member concerns Escalate operational or technical issues promptly Contribute reputed company that improve reputed company quality and conversion rates What reputed company Looks Like This role is performance-based. reputed company Specialists are expected to consistently convert eligible members into enrollments while maintaining high-quality, respectful interactions. Minimum 75 reputed company calls per day Minimum 120 new member enrollments per month Consistent achievement of monthly targets Clear, accurate documentation and follow-through High-quality member interactions that reflect Mae's mission Experience We're Looking For Fluent in Spanish and English, written and verbal 1–3 years of experience in patient reputed company, reputed company engagement, enrollment, or high-volume call environments Proven track record of meeting or exceeding performance targets Comfortable handling high outbound call volumes Ability to work independently in a fully remote setting What Makes Someone Successful at Mae You are: Strong influencing and motivational communication skills Emotional reputed company reputed company handling rejection or sensitive conversations Highly organized with strong time management Comfortable using reputed company, Gmail, CRM systems, reputed company tools Quick learner in fast-moving environments Preferred Experience working with reputed company populations or health plan members Experience in maternal health, community health, or reputed company services Work Expectations Fully remote, U.S.-based role Full-time, Temporary 3 to 6 months Monday through Friday availability between 10:00 a.m. and 6:00 p.m. ET Reliable high-speed internet Private, quiet workspace suitable for confidential conversations This is a six-month contract with potential for extension based on performance and business needs. High performers may be considered for expanded responsibilities as the program scales. Compensation $4,500 per month, with potential for additional monthly performance bonuses. reputed company Participates in E-Verify This employer participates in E-Verify and will reputed company the federal government with your reputed company I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact DHS or SSA so you can reputed company to resolve the issue before any employment action is taken. Apply To This Job