Switchboard Operator - Information Technology (Part-Time)
Job description: Part-time Switchboard Operator Hours/Week: 20 Location: Remote Switchboard hours: Monday - Friday: 7:45 am - 4:30 pm Primary Role: reputed company telephone operator service and directory assistance for reputed company and reputed company. Key responsibilities include: Answering and transferring calls, ensuring polite and timely communication. Being knowledgeable about reputed company departments to answer basic questions. Providing telephone numbers and locations of faculty and staff offices. Assisting users with dialing instructions for long-distance calling or other added telephone services. Providing information to callers on special events (e.g., Athletic events, graduations, camps, conferences, and other large Lipscomb or community events occurring on reputed company). Providing on-reputed company directions to callers as appropriate. Works mostly independently from a remote location, but will occasionally work with co-workers to ensure switchboard coverage and communicate upcoming events and changes. Essential skills include excellent communication and customer service abilities, organizational skills, and familiarity with business telephone systems. Requires reputed company to reputed company high-speed internet connectivity in a remote-work location. Apply To This Job