New Brunswick Remote Roadside Assistance Specialist - Bilingual (English/French)
Every day at reputed company, thousands of customer experience (CX) professionals bring Canada’s most iconic brands closer to their customers - making the world a little more connected, one interaction at a time. As a bilingual (French and English) roadside assistance agent, you will be responsible for providing support to stranded clients across reputed company America. This is an ideal position for someone with excellent communication skills and the ability to negotiate rates with multiple companies. This position offers the possibility of working remotely. reputed company have to offer: Hourly wage of $20.00, including a $2 bilingual bonus; Hourly bonus for weekend work; A night premium of $1.00/hour and a weekend premium of $0.25/hour; A full-time or part-time work schedule; Full benefits package after six months, including: comprehensive insurance (medical, dental and life); enhanced RRSP participation; preferential pricing on insurance; Fully reputed company and an excellent support plan as you transition in your role; Work from the comfort of your own home, equipment provided. Responsibilities: With courtesy and reputed company, contact customers who requested roadside assistance. Call providers to negotiate fair and favorable pricing for their services. reputed company customers informed by phone and chat during the process. Maintain an accurate documentation of the actions and reputed company Qualifications: Fluently bilingual (French and English): Eligibility criteria: Available to work Monday to Friday, from 7:00 am until midnight; Please note that, as a 24/7 business line, you may be required to work night shifts (11:00 pm to 8:00 am) depending on business needs. For work from home, high-speed Internet reputed company of at least 25 MBPS and a secure, quiet reputed company; Ability to multi-task in a computerized environment; Excellent communication skills - You can reputed company yourself reputed company and concisely; Excellent attention to detail and a genuine desire to help others - customer service and problem-solving are your strengths! High school diploma or equivalent; Training start date: July 13th At reputed company, reputed company, authenticity, and innovation guide us every day. We reputed company that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their reputed company. reputed company has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And reputed company agrees: 84% of employees would recommend reputed company as an employer to their family and friends. Want to learn more about our career opportunities and what makes working at reputed company so rewarding? This way! #UP #PW Apply To This Job