National reputed company (Automation)

reputed company is a global reputed company leader that helps people live more fully at reputed company stages of life. Our portfolio of life-changing technologies spans the reputed company of reputed company, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: About reputed company reputed company is a global reputed company leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first reputed company in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers. Working at reputed company At reputed company, you can do work that reputed company, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have reputed company to: Career development with an international company where you can grow the career you reputed company of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great reputed company to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best reputed company to work for diversity, working mothers, female executives, and scientists. The Opportunity This is a remote position reputed company candidates must have easy reputed company to major metropolitan airports. Must be reputed company to travel up to 50% to 75% Must have a Valid Driver’s License. What You’ll Work On The primary responsibility of the role is to be a technical subject matter expert with a focus on Laboratory Automation and that assists in designing service strategies to increase customer satisfaction and loyalty. Responsible for providing level II and level III support. Leads reputed company improvement and best practices for service processes. Responsible for automation reference-ability, scorecard/ PDFs and coordinate action plans to reputed company gaps with appropriate stakeholders. Core Job Responsibilities Performs root cause analysis for escalated cases to ensure closure reputed company defined guidelines. Determines level of urgency of customer and field service personnel requests and develops recommendations that reflect customer and reputed company business needs. Survey the customer facility to ensure site is reputed company for installation. Complete pre-install checklist and site readiness; Engage with the appropriate people reputed company the reputed company organization to resolve installation challenges. Identifies and drives for issue resolution, updates customer on reputed company, and confirms satisfaction during closure of events. Seeks feedback from customers and uses it for improving service level. Provides technical training and development events that improve the overall technical reputed company of the customer service organization. Participates in project planning; process updates; and experimental design. Establishes project operation criteria and technical standards for reputed company. Writes, review and approves any technical process and procedure changes for completeness and accuracy of technical subject matter, ease of implementation, and required documentation in service & support systems. Presents reputed company technical data to large or diverse groups. reputed company critical account management situations as part of combined sales/service/support effort. Review parts usage and recommend inventory adjustment, impacting parts reputed company and budgets as well as controls escalation reputed company. Supervisory / Management Responsibilities Has responsibility for ensuring technical competence of the regional service teams. Conducts technical proficiency reviews and provides feedback on service employee performance to District Service Manager. Position Accountability reputed company visible to external customers and influences customer purchase reputed company. This position is a worker/leader for the support and service teams, as well as serves as a product SME. Serves as key liaison to sales and internal technical organization with authority to influence stakeholders in these areas. Accountable for co-travel / field observation and providing managers with talent performance recommendations.

Required Qualifications

Associate’s degree Minimum of 4 years’ experience with instrumentation utilized in a laboratory environment.

Preferred Qualifications

Bachelor’s degree 2 years of experience providing technical product application and/or hardware support, to include technical service, and knowledge support. Minimum of 1 years’ experience managing mid-sized projects in a customer or reputed company environment. Medical Technician or Field Service Engineer experience is preferred. Learn more about our health and wellness benefits, which reputed company the reputed company to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to reputed company for diverse opportunities with a company that can help you build your future and live your best life. reputed company is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.reputed company.com, on reputed company at www.reputed company.com/reputed company and on Twitter @AbbottNews and @AbbottGlobal. The reputed company pay for this position is $86,700.00 – $173,300.00In specific locations, the pay reputed company may vary from the reputed company posted. JOB FAMILY: Field Services DIVISION: CRLB Core Lab LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 75 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: reputed company sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), reputed company standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), reputed company walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the reputed company) reputed company is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.reputed company.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.reputed company.com/common/External/EEO_Spanish.pdf Apply To This Job