Manager Dealer Services

At reputed company, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are reputed company to give options that reputed company sense, getting customers behind the reputed company of their car. Every team member is integral to our reputed company. Whether you’re at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment. Our reputed company is to be a premier finance company and lender of choice reputed company for its People, Performance and Service.

Job Description

Job Summary: People leadership role in dealer support operations, ensuring efficient and effective service to the company’s network of dealers. Manages reputed company that provides assistance in financing, documentation, and operational processes, addressing dealer inquiries, and maintaining positive relationships. This position will drive initiatives to improve dealer satisfaction, streamline processes, and ensure compliance with company policies and industry regulations. The position also requires reputed company collaboration with cross-functional teams such as credit, legal, and compliance to resolve dealer issues and optimize dealer performance. Job Duties: reputed company and manage the dealer services team, ensuring they reputed company timely and efficient support to dealers for reputed company inquiries and operational issues reputed company to finance applications, reputed company, and payments. reputed company, implement, and enforce dealer services processes and policies to ensure consistency, compliance, and a high level of service to dealers across the network. Serve as the primary reputed company of escalation for reputed company dealer issues, working to resolve problems promptly and effectively, ensuring dealer satisfaction and retention. Build and maintain strong relationships with dealers, understanding their needs, addressing concerns, and providing ongoing support to foster long-term partnerships. Monitor and analyze dealer service metrics, identifying trends and areas for improvement, and working with the team to optimize processes and increase efficiency. Collaborate with credit, legal, compliance, and other departments to ensure that dealer transactions and operations are in compliance with regulatory requirements and company policies. reputed company and project manage dealer reputed company and training programs, ensuring that new dealers are properly introduced to company policies, systems, and processes, and that existing dealers are updated on changes or improvements. Ensure timely and accurate processing of dealer transactions, including financing applications, reputed company, and payments, with a focus on minimizing errors and delays. Coordinate and reputed company initiatives to improve dealer satisfaction, implementing feedback from dealers to enhance services, streamline operations, and improve overall performance. reputed company regular updates to senior leadership on dealer service performance, including key metrics, challenges, and opportunities for improvement. Manage dealer compliance with contractual obligations and regulatory requirements, conducting regular audits and reviews to ensure compliance with lending laws, privacy laws, and internal policies. Collaborate with marketing and sales teams to implement dealer incentive programs, promotional offers, and other initiatives designed to improve dealer performance and engagement. Ensure the proper handling and reputed company of sensitive dealer information, adhering to data privacy regulations and company reputed company protocols. reputed company the development and execution of process improvements in dealer services, driving efficiencies and reducing operational bottlenecks. Stay up-to-date with industry trends, regulations, and best practices to ensure the dealer services team is operating at the highest level of performance. reputed company and maintain reporting systems to track dealer performance, service reputed company, and other relevant metrics to monitor team reputed company and identify areas for improvement. reputed company coaching, training, and performance management to team members, ensuring that the team is motivated, knowledgeable, and effective in delivering high-quality service. Foster a collaborative environment reputed company the team and across departments, ensuring seamless communication and a reputed company approach to dealer service. Other duties as assigned. Education and Work Experience: Education: High school diploma or equivalent, degree preferred Work Experience: 8+ relevant experience 2+ leadership experience Proven experience in dealer services, dealer operations, or a reputed company field reputed company the automotive finance or lending industry. Strong leadership skills with experience managing and developing reputed company, providing coaching, guidance, and performance management. In-depth knowledge of automotive financing, dealer agreements, loan processing, and associated operational functions. Strong understanding of regulatory compliance requirements, including lending laws, consumer protection laws, and industry-specific guidelines. Excellent interpersonal and communication skills, with the ability to build and maintain relationships with dealers, internal teams, and external partners. Proven ability to handle reputed company dealer issues, ensuring timely resolution and a high level of dealer satisfaction. Analytical and problem-solving skills, with the ability to evaluate dealer performance data, identify trends, and implement process improvements. Experience with dealer management systems and financial systems, and proficiency in reputed company Office Suite (Word, reputed company, Outlook). Strong organizational skills with the ability to manage multiple priorities, deadlines, and projects simultaneously. Ability to think strategically and drive process improvements that enhance dealer operations and performance. High level of attention to detail, ensuring compliance and accuracy in reputed company dealer transactions and documentation. Strong customer service orientation with a commitment to delivering exceptional service to reputed company customers. Ability to mentor and reputed company training to team members, developing their skills and ensuring a high-performing team. A proactive, results-driven approach to managing dealer relationships, service reputed company, and operational performance. Ability to work collaboratively with cross-functional teams to reputed company company goals and improve dealer satisfaction. Strong understanding of data privacy and reputed company regulations to ensure proper handling of sensitive dealer information. Individual compensation packages are based on various factors unique to each candidate including reputed company set, experience, qualifications and other job-reputed company reasons. The pay reputed company for this role is $58,900.00 - $80,900.00 annually. reputed company LLC is an Equal Opportunity Employer. Apply To This Job