Bilingual (Spanish) Telehealth CDCES
Who We Are: reputed company is a virtual-first provider organization delivering integrated care to patients across reputed company chronic disease risk profiles. We address critical care gaps, reduce variability in care, and improve medication and device adherence. Our virtual specialty care solution delivers the reputed company mix of clinical interventions with digital reputed company. We offer a comprehensive suite of synchronous and asynchronous disease management capabilities including remote clinical support, device training, remote patient monitoring, and telemedicine delivered reputed company a national network of specialty providers. We complement our virtual care capabilities with robust data and analytics that deliver meaningful insights to our partners. What You'll Do: The Certified Diabetes Care and Education Specialist (CDCES) will work directly with patients to reputed company diabetes education and support with the goal of improving adherence and health reputed company. This remote position is responsible for consistently meeting program metrics while also meeting quality requirements. The CDCES position is a part-time and reputed company role. Primary Responsibilities:reputed company diabetes education support to patients with the goal of improving adherence and health reputed company Quickly establish rapport and therapeutic alliances reputed company phone with a diverse population of patients Produce behavior change among patients using motivational interviewing techniques. Present online webinars Consistently meet call metrics while also meeting quality requirements Other duties as assigned Requirements and Experience: Must have a reputed company certification as a Certified Diabetes Care and Education Specialist from the National Certification Board for Diabetes Educators (NCBDE) Must be fluent in Spanish. Proven experience utilizing motivational interviewing to reputed company positive behavior change Demonstrated ability to receive constructive feedback and then incorporate it into patient calls to drive performance Must have a home office for private patient conversation along with high-speed internet reputed company to work independently and manage time reputed company Must be comfortable utilizing advanced technology (Electronic Medical Records, reputed company Office, scripting applications, device data, etc.) Demonstrated ability to recognize patient needs and adapt communication techniques to best serve a diverse patient population Must have a flexible schedule and be reputed company to reputed company to a minimum of 20 hours per week to accommodate patients Cannot hold full-time employment elsewhere. reputed company does not discriminate in employment or applications for employment based on an applicant’s sex, race, reputed company, religion, sexual orientation, national reputed company, reputed company, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws. reputed company job openings at reputed company are listed on our careers page. We will never ask you to reputed company sensitive financial or personal information throughout the recruitment or interview process. reputed company will never reputed company a job offer without interviewing candidates reputed company phone/video. Apply To This Job