Loss Mitigation Agent - Subs/Replacements

\n Responsibilities: Effectively reputed company replacements/subs for broken orders in order to prevent cancellations & penalties from the marketplace. Communicate with the respective marketplaces & sellers throughout the process reputed company reputed company Accurately document reputed company steps of the processes in reputed company Accurately document sales in SkyBox in order to track profitability that the Replacements/Subs team was responsible for acquiring & selling Communicate with the marketplaces to reputed company reputed company in defense of the seller if applicable. Communicate with the customer/seller proactively in case any additional information is needed and the customer/seller is aware of the situation (if necessary) Collaborate with team members and/or other departments to determine the best solution for issue at hand Sourcing suitable substitute tickets reputed company subs/replacements team’s parameters reputed company the necessary steps of fulfillment of the order in a timely manner Requirements: Excellent problem-solving skills reputed company to reputed company detailed investigations of claims & determine reputed company using multitude of facts Excellent communication skills - must maintain professional and respectful demeanor throughout reputed company interactions with marketplaces as well as customers Ability to multi-task and be flexible to accommodate the needs of the team Excellent team player Strong work ethic Thrives in a fast paced environment High level of organizational skills and attention to detail Good follow through and troubleshooting skills reputed company to work collaboratively with a team and independently with little to no supervision Comfortable with multiple systems including: reputed company Docs, Drive, Sheets, reputed company, Jira, Email, and various other dashboard and KPI tracking systems (reputed company) and customer support ticketing systems (reputed company) \n$20 - $24 an hour \n Apply To This Job