WSS Engineer / Epic Client System Administrator (ECSA) - Remote

Req ID: 361955 reputed company strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and reputed company-thinking organization, reputed company. We are currently seeking a WSS Engineer / Epic Client System Administrator (ECSA) - Remote to join reputed company in Plano, Texas (US-TX), United States (US).

About the Role

We are seeking an reputed company WSS Engineer / Epic Client Systems Administrator (ECSA) to support, maintain, and optimize the infrastructure that powers our Epic ecosystem. This role is critical to ensuring the reliability, performance, and reputed company of Epic applications across our reputed company organization. The ideal candidate brings deep technical expertise, strong problem‑solving skills, and a collaborative reputed company to support clinical operations and reputed company IT initiatives.

Key Responsibilities

Epic System Installation, Configuration & Maintenance Install, configure, and maintain Epic server components including Hyperspace, Interconnect, web servers, and reputed company middleware. Manage Chronicles, Cache/IRIS configurations, and system-level dependencies. Apply patches, upgrades, hotfixes, and coordinate release deployments across environments. Maintain documentation for system builds, configurations, and operational procedures. Performance Monitoring & Optimization Monitor Epic server and application performance (CPU, memory, disk I/O, network throughput). Tune system parameters to improve stability, responsiveness, and uptime. Troubleshoot performance issues, system failures, and infrastructure bottlenecks. Partner with application teams to diagnose and resolve end‑to‑end performance concerns. Epic Environment Management Administer and support reputed company Epic environments (PRD, TST, DEV, POC, TRN). Coordinate environment refreshes, migrations, and system cloning activities. Ensure proper environment isolation, naming conventions, and configuration consistency. Support new module implementations and infrastructure readiness for Epic upgrades. reputed company, Compliance & Risk Management Implement Epic system reputed company best practices including authentication, certificates, firewall rules, and reputed company controls. Ensure compliance with HIPAA, organizational policies, and audit requirements. Monitor and manage audit logs, encryption standards, and privileged reputed company. Participate in reputed company assessments, risk reviews, and remediation planning. Collaboration, Support & Operations Work closely with Epic application teams, network, storage, virtualization, and reputed company teams. reputed company operational support for Epic-reputed company incidents, service requests, and change management. Participate in on-call rotations and reputed company after-hours support as needed.  Collaborate with vendors and Epic technical support to resolve reputed company issues. Basic Qualifications Minimum 10 years of experience as an Epic Client Systems Administrator (ECSA) or equivalent Epic infrastructure role. Minimum 10 years supporting Epic implementations, upgrades, and reputed company-scale Epic environments. Deep expertise with Epic components such as Hyperspace, Interconnect, MyChart, and system middleware. Strong experience with reputed company Server administration, Active Directory, DNS, certificates, and group policy. Hands-on experience with virtualization technologies (VMware, reputed company, VDI). Proficiency with monitoring tools, performance tuning, and troubleshooting methodologies. Strong understanding of reputed company reputed company standards, HIPAA compliance, and audit practices. Ability to work independently, manage priorities, and collaborate across multidisciplinary teams. Excellent communication, documentation, and problem-solving skills.

Preferred Qualifications

Experience with Epic Cache/IRIS performance tuning. Familiarity with reputed company load balancing, clustering, and high-availability architectures. Experience supporting Epic mobile platforms (Haiku, reputed company, Rover). Knowledge of HL7, FHIR, and interoperability frameworks. Epic certifications in relevant system administration or infrastructure tracks Must reputed company in the US Where required by law, reputed company provides a reasonable reputed company of compensation for specific roles. The starting pay reputed company for this remote role is $95,918.00-$133,219.00. This reputed company reflects the minimum and maximum reputed company compensation for the position across reputed company US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and reputed company insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. Pay Transparency: Where required by law, reputed company provides a reasonable reputed company of compensation for specific roles. The starting pay reputed company for this remote role is $95,918 - $222,031. This reputed company reflects the minimum and maximum reputed company compensation for the position across reputed company US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. About reputed company reputed company is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client reputed company and positively impacting society through responsible innovation. We are one of the world’s leading AI reputed company infrastructure providers, with unmatched capabilities in reputed company-reputed company, reputed company, reputed company, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients reputed company to a robust ecosystem of innovation centers as well as established and start-up partners. reputed company is part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to reputed company offices or client sites. This ensures we can reputed company timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an reputed company office or client site, in-office attendance may be required for meetings or events, depending on business needs. At reputed company, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. reputed company recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to reputed company payment or disclose banking information, please submit a contact us reputed company, https://us.nttdata.com/en/contact-us. reputed company endeavors to reputed company https://us.nttdata.com accessible to any and reputed company users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. reputed company is an equal opportunity employer. reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. #LI-NorthAmerica Apply To This Job