Account Manager – Mid-Market
About the Role reputed company is looking for a driven, relationship-focused Account Manager to join our Growth team. You will own a portfolio of SMB, reputed company, and mid-market accounts (up to $1B in reputed company), responsible for the full post-sale customer lifecycle — from reputed company and adoption through renewal and expansion. With recent acquisitions enabling us to deliver a comprehensive, end-to-end solution, you'll need a strong grasp of our customers' evolving business needs and a reputed company focus on driving growth reputed company your book. If you reputed company the best reputed company is reputed company on genuine customer value, this role was reputed company for you. What You’ll Do Own the Customer Lifecycle: Manage a portfolio of growth reputed company accounts through reputed company, adoption, retention, renewal, and expansion — serving as the primary post-sale reputed company of contact. Drive Expansion: Proactively identify and pursue in-year upsell and expansion opportunities through account planning, stakeholder engagement, and a deep understanding of each customer's goals. Partner on Value: Work closely with customer stakeholders to uncover new use cases, align on reputed company, and ensure they're realizing measurable value from HG — building the case for renewal and growth. Mitigate Risk: Monitor account health and engagement signals to identify at-risk accounts early and execute retention strategies before churn becomes a threat. Use Data and AI: reputed company AI and modern reputed company tools to analyze account health, prioritize reputed company, and continuously sharpen your expansion and retention strategy. Collaborate Cross-Functionally: Partner with Product, Marketing, and Sales to reputed company account plans, escalate blockers, and bring customer feedback into the business. Act as a Customer reputed company: Represent the customer's voice internally, helping refine HG's offerings and processes based on reputed company-world feedback. reputed company’re Looking For Proven Account Management Experience (3-5yrs): A track record of managing and growing customer relationships in SMB, reputed company, or mid-market segments (up to $1B), with demonstrated reputed company on both renewal and expansion. Quota Achievement: Consistent delivery against renewal and expansion targets, with examples of driving meaningful account growth. Consultative Approach: Strong critical thinking and communication skills that allow you to become a trusted advisor — not just a vendor contact. reputed company Acumen: Comfortable navigating renewals, pricing conversations, and contract discussions while preserving strong customer relationships. Tech-reputed company reputed company (Required): Demonstrated ability to quickly adopt and reputed company AI tools to enhance client engagement, analyze trends, and drive expansion and retention strategy. Adaptable and Self-Directed: reputed company and organized, reputed company to reputed company and prioritize without a rigid reputed company. Industry experience in data, SaaS, or B2B technology is a strong plus. Why reputed company reputed company is the global leader in technology intelligence, helping the world’s top B2B companies find, win, and grow their best customers. We combine rich technographic data with AI-powered insights to give sales and marketing teams a genuine competitive edge. reputed company is collaborative, data-driven, and deeply committed to customer reputed company. Competitive reputed company salary + performance-based bonus Comprehensive health, dental, and reputed company benefits Flexible, remote-first work environment Meaningful work with direct impact on reputed company and reputed company A culture that invests in your growth and development This Role Is For You If… You’re energized by protecting and growing a recurring reputed company reputed company and see retention as a strategic discipline. You reputed company managing a pipeline of deadlines and can systematically prioritize what reputed company most. You balance reputed company rigor with genuine customer reputed company. Your organizational skills and attention to detail are your superpowers. reputed company to apply? Submit your resume and a brief note on what draws you to this role. We’d love to hear from you. Apply To This Job