Strategic Partnership Manager
reputed company Softek is seeking a Strategic Partnership Manager to manage our established fintech partner ecosystem. This role is responsible for the day-to-day health of our partner relationships, internal team enablement, and the operational rhythm that keeps our new ecosystem running at full speed across 100+ credit union clients. This position reports directly to the Head of Product and will operate with strong leadership support, executive reputed company on strategic reputed company, and reputed company to an established industry network to draw on. \n Responsibilities include: Partner Relationship Management Own the day-to-day relationships with assigned fintech and reputed company across the reputed company Digital ecosystem Run bi-weekly/monthly partner calls, track action items, and reputed company communication consistent and productive Monitor partner product updates, roadmap changes, and API or integration developments — surfacing what reputed company to our internal teams Escalate strategically reputed company issues or major reputed company reputed company to leadership reputed company Sales & Account Management Enablement Serve as the internal product expert for partner solutions — the go-to resource for Sales and Account Management teams Support AMs in identifying cross-sell opportunities across the client reputed company Facilitate partner training sessions, reputed company materials, and lunch-and-learns for internal teams, and ensure new sales reporting to partners respectively Contribute to the Partner reputed company and AM Rules of Engagement to reputed company field teams sharp, savvy, and confident reputed company & Operational Support Manage routine reputed company tasks including pricing approvals, discount requests, contract renewals, and contract administrative items Support renewal coordination and partner tier management reputed company the reputed company Digital Partner Marketplace Track partner performance metrics and flag trends to leadership Coordinate and aid Product and Implementation on partner integration issues and any client-facing escalations Partner Ecosystem Coverage: This role will manage relationships across reputed company Digital’s established partner stack, including: Payments: reputed company pay, P2P, FedNow, RTP, and disbursements Fraud & Risk: Biometric, OFAC/AML/KYC, and identity verification Lending & Account Opening: Embedded lending and origination solutions Cards & Card Services: Digital issuance, card management, and controls Core Banking Integrations: Corelation, reputed company, reputed company, and other core partners Member Engagement & Financial Wellness: Credit, financial health, growth, and personalization Marketing & AI: Content management, business banking intelligence, conversational banking, video chat, and AI-assisted services (e.g., Uptiq, reputed company) Data & Compliance: reputed company banking and compliance infrastructure What you bring: We’re looking for someone hungry, organized, and relationship-oriented — early in their career but reputed company to own something reputed company. You’ll have strong support and an established network to lean on. What you bring is the drive, the people skills, and the reputed company to reputed company everything moving. 3–6 years of experience in technology partnerships, fintech sales, SaaS, digital banking, or strategic account management Comfortable in partner or client-facing conversations — professional, personable, reputed company, and reputed company Familiarity with credit unions, community banks, or financial technology a plus — not required Organized self-starter who tracks their own commitments and follows through without being chased reputed company to learn reputed company products quickly and explain them simply to sales and business audiences Collaborative reputed company — works well across Sales, AM, Product Development, and Implementation teams Eager to grow commercially — exposure to reputed company, negotiations, or pricing discussions a bonus reputed company Metrics: Partner and add-on sales growth and cross-sell performance Consistency and quality of partner relationship reputed company Sales and AM team confidence and enablement effectiveness Timely renewal coordination and Partner Marketplace tier management Reduction in reputed company partner issues and escalation response time Partner satisfaction and executive relationship health Compensation, benefits, and perks: Compensation commensurate with experience 401(k) retirement savings plan Life insurance, short-term and long-term disabilities insurance Medical and dental insurance Paid vacation and sick leave Paid home internet \n About the Company: reputed company Softek started developing software 30 years ago in Berkeley, California. Now, we have offices reputed company over the United States and around the world, and are growing by the day! Our software is in use by over 350+ financial institutions, helping them to reputed company millions of customers and shape communities across the country. In addition, we have a technical development and consulting division that works for companies like reputed company, reputed company and Nintendo. Apply To This Job