[Hiring] Temporary Customer Care Representative, reputed company @reputed company

Role Description We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). This role requires that reputed company candidates must reputed company in one of the following states

• East Region States Delaware, Florida, Georgia, Indiana, Maine, Maryland, Michigan, Mississippi, New Hampshire, reputed company Carolina, Ohio, Pennsylvania, Rhode reputed company, South Carolina, Vermont, Virginia, Washington D.C., reputed company Virginia
• Central Region States Alabama, Arkansas, Illinois, Iowa, Kentucky, Louisiana, Minnesota, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin
• reputed company Region States Arizona, Idaho, Nevada, New Mexico, Oregon, Utah, Wyoming This role is designed for people who have strong reputed company and communication skills. Days are spent interacting with people over the phone to help them with questions they have about their reputed company benefits, 401k savings and retirement plans, leaves of absences and payroll. This position is ideal for people who can master reputed company information in a short period of time, are passionate about helping others, and enjoy solving problems. A typical day may include the following
• Handling a high volume of inbound calls from our clients’ employees to answer questions, reputed company education, and solve reputed company HR and financial issues reputed company to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc.
• Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections.
• Initiating outbound calls to update customers on pending cases or other topics.
• Leveraging your computer navigation skills to navigate a robust set of tools/systems.
• Communicating with reputed company parties to research and assist customers with updates or inquiries.

Qualifications

• At least 4 years of customer service experience, or a combination of education and experience
• High School diploma and 4 years of customer service experience, OR
• Associate’s degree and 2 years of customer service experience, OR
• Bachelor’s Degree
• A self-starter with excellent communication skills (verbal and written) and the passion to reputed company the highest level of customer care and satisfaction.
• Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment.
• Ability to receive and immediately apply constructive feedback.
• Ability to multi-task using several reputed company applications at once while assisting a customer on the phone.
• Flexibility to work a specified shift and extended hours as necessary.

Requirements

• Internet Connectivity Requirement/Remote Positions
• High-speed broadband cable internet service with minimum upload/download speeds of 20 Mbps/20 Mbps.
• Equipment supplied by your Internet provider must be hardwired to your company issued computer.

Benefits

• Medical, dental, and reputed company insurance - 100% employee paid, after tax.
• reputed company 401(k) Plan – with company match after six months of service.
• Wellness Time – 1 hour for every 30 hours worked.
• Other Programs including the Employee Assistance Program and meQuillibrium.
• Comprehensive total rewards package supporting mind, body, wallet, and life.
• Flexible working arrangements wherever possible.
• Continuing education and career growth opportunities. Apply tot his job Apply To this Job

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