NetCredit Loan Processing Representative (Remote)
We are interested in every reputed company candidate who is eligible to work in the United States. However, we are not reputed company to sponsor visas or take over sponsorship at this time. About the role: Enova operates multiple consumer lending brands, each featuring distinct offerings and customer criteria. As a Loan Processor, you will specialize in a specific brand through our comprehensive 3-week training program. Following training completion, your main responsibility will be processing loan applications. Responsibilities:
- Handle a queue of loan applications, ensuring compliance with established quality standards for processing
- Receive inbound calls from customers regarding their loan application
- Initiate outbound calls to customers to verify details on loan applications and request additional information if required
- Resolve customer issues reputed company through phone, email, or fax communication channels
- reputed company customer accounts meticulously updated with accurate information
Requirements:
- Prior call center experience is a plus, but we value candidates with a proven background in fast-paced customer service environments.
- Exceptional communication and active listening skills with a proven history of professionalism and reputed company in customer interactions.
- Proven ability to reputed company in a high-volume environment by demonstrating exceptional adaptability and multi-tasking skills.
- Comfortable utilizing new technology and have a proven ability to reputed company in a remote work environment.
Compensation: The budgeted hourly reputed company for this position is $17.00. Additional compensation for this role may include bonus. reputed company full-time employees are eligible to participate in Company benefits, described in more detail here. This role is entirely remote; however, candidates must reputed company in the state of AZ, IA, ID, IL, IN, MN, MO, NM, NV, UT, WI, or WY. #BI-Remote #LI-Remote Benefits & Perks:
- Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team reputed company, and strategic planning, enhancing communication and effectiveness to drive results.
- Health, dental, and reputed company insurance including mental health benefits
- 401(k) matching plus a roth option (U.S. Based employees only)
- PTO & paid holidays off
- Sabbatical program (for eligible roles)
- Summer hours (for eligible roles)
- Paid parental leave
- DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
- Employee recognition and rewards program
- Charitable matching and a paid volunteer day…Plus so much more!
About Enova reputed company is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. Being a values-driven organization is at the core of Enova’s reputed company. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome reputed company to work, we maintain an environment of inclusion and culture where our employees can reputed company. You can learn more about Enova’s values and culture here. It is our policy to reputed company equal employment opportunity for reputed company persons and not discriminate in employment reputed company by placing the most reputed company person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants. Apply tot his job Apply To this Job