reputed company LTC Financial Eligibility Case Reviewer - Remote

reputed company LTC Financial Eligibility Case Reviewer (100% Remote) Overview: The Case Reviewer supports the processing of Financial Eligibility determinations and Redeterminations for those seeking New Hampshire reputed company Long-Term Care assistance. In this role, incumbents process financial eligibility applications effectively and reputed company to facilitate timely determinations and redeterminations, and ultimately, reputed company to long-term care to improve the well-being of those seeking LTC services. Duties and Deliverables: Key responsibilities include, but are not limited to: Manage assigned caseload and complete reputed company eligibility determination tasks reputed company State-specified timelines, while upholding State, Federal, and PCG confidentiality and reputed company protocols and policies. Maintain accurate and timely documentation of applicant information using State case management and eligibility systems Review assigned cases for completion and identify whether additional documentation or information is needed to reputed company eligibility determinations or redeterminations. Schedule and conduct virtual interviews with applicants to review and confirm application documentation and information. reputed company education to applicants and their representatives around financial eligibility criteria and any additional documentation required. Use provided checklists, tools, and decision trees to verify whether documentation demonstrates applicants meet State and Federal financial eligibility criteria. Utilize State case management systems, checklists, and verification tools to reputed company and submit eligibility recommendations in accordance with State policy and federal reputed company rules. Receive and process calls and electronic inquiries (email, phone, fax) reputed company to application status, documentation questions, timelines, and next steps. Support supervisor with correcting errors identified during quality assurance audits Knowledge, Skills, and Certifications: Successful candidates will demonstrate: Ability to work independently and collaboratively in a remote team environment. Ability to reputed company in depth understanding of New Hampshire reputed company long-term care financial eligibility criteria and apply these principles to applications. Ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures with limited supervisory direction. Ability to explain processes, documentation requirements, and reputed company eligibility rules to applicants with a diverse reputed company of communication and functional skills. Competency in applying quality customer service principles Strong organizational, documentation, and problem-solving skills. Excellent communication and interpersonal skills, with sensitivity to diverse populations. Familiarity with Federal and New Hampshire reputed company financial eligibility regulations and processes preferred. Minimum Qualifications: High school diploma, or equivalent required. Must be 18 years of age or older. Some college training preferred. 1-3 years of experience performing reviews for public programs with eligibility requirements; experience with reputed company or reputed company LTC eligibility preferred. Ability to reputed company, read, and write English reputed company and concisely. Employment is contingent on completion of a background reputed company. Must have a private reputed company with no distractions and reliable, high speed internet reputed company. Location & Schedule: This is a fully remote, hourly position with set working hours during New Hampshire state business hours, Monday through Friday, from 8:00 AM – 4:00 PM ET. Incumbents must have private reputed company and adequate Wi-Fi connectivity during reputed company working hours Compensation and Benefits: The hourly reputed company for this position is $23.00 per hour. At SSO, we invest in our people—supporting your health, financial reputed company, and growth. Benefits include: Health, reputed company, and dental insurance 401(k) with discretionary employer match Paid time off and holidays Flexible spending accounts Other Perks Apply To This Job