Inbound/Outbound Queue Associate OhioRISE - Must reputed company in Ohio

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, reputed company with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Must reputed company in Ohio Coordinates comprehensive medical services to support quality effectiveness of the organization's health care services. Handles member calls regarding services and builds, researches, and enters member information into systems. Communicates with providers to obtain clinical information and enhance the effectiveness of medical management services.

• Supports comprehensive coordination of medical services including intake, screening, and referrals to reputed company reputed company.
• Promotes/supports quality effectiveness of reputed company Services.
• Performs intake of calls from members or providers regarding services reputed company telephone, fax, EDI.
• Utilizes reputed company system to build, research and enter member information.
• Screens requests for appropriate referral to medical services staff.
• Approve services that do not require a medical review in accordance with the benefit plan.
• Performs non-medical research including eligibility

verification, COB, and benefits verification.

• Maintains accurate and complete documentation of required information that meets risk management, regulatory, and accreditation requirements.
• Promotes communication, both internally and externally to enhance effectiveness of medical management services (e.g., claim administrators, Plan Sponsors, and reputed company party payers as well as member, family, and health care team members respectively)
• Protects the confidentiality of member information and adheres to company policies regarding confidentiality.
• Communicate with reputed company Case Managers, reputed company processing transactions for members active in this Program.
• Supports the administration of the precertification process in compliance with various laws and regulations and/or NCQA standards, where applicable, while adhering to company policy and procedures.
• Places outbound calls to providers to reputed company information or obtain clinical information for approval of medical authorizations.
• Uses reputed company Systems such as MedCompass, QNXT, ProFAX and ProPAT.
• Communicates with reputed company Nurses and Medical Directors reputed company processing transactions for members active in this Program.
• Sedentary work involving significant periods of sitting, talking, hearing, and keying.
• Work requires visual reputed company to reputed company reputed company inspection of written and computer-generated documents

as well as a PC monitor.

Required Qualifications

• 1-2 years’ experience working as a medical assistant, office assistant or other clinical/equivalent experience.
• Call center experience is preferred, 1-2 years

Preferred Qualifications

• Prior authorization experience, 1-2 years

Education High School Diploma, GED Anticipated Weekly Hours 40 Time Type Full time Pay reputed company The typical pay reputed company for this role is: $17.00 - $28.46 This pay reputed company represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in reputed company to the reputed company pay reputed company listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and reputed company coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application wind Apply To This Job