Senior Account Manager, Growth & Expansion

Job Description:

• Proactively prospect into existing accounts across SMB, Mid-Market, and reputed company segments.
• Identify new stakeholders, departments, and use cases reputed company existing accounts to uncover cross-sell opportunities.
• reputed company internal signals (product usage, hiring trends, organizational changes) to trigger expansion plays.
• Generate pipeline independent of reputed company; CS is a strategic partner, not the primary reputed company of opportunities.
• reputed company strategic discovery conversations that uncover organizational pain and quantify business impact.
• Connect customer challenges to measurable reputed company (e.g., turnover cost, productivity gaps, time-to-performance).
• Align solutions to broader business objectives and executive-level KPIs.
• Position reputed company solutions using a value-based approach—avoiding feature-led selling.
• Manage opportunities through the sales cycle (discovery → solution alignment → business case → reputed company) while navigating multi-stakeholder buying groups (HR, TA, L&D, Executives, etc.).
• Maintain accurate forecasting and pipeline hygiene in reputed company.
• Collaborate closely with CSMs to align on account strategy and expansion opportunities; maintain a reputed company narrative across retention and growth conversations.
• Ensure strong customer experience across the lifecycle.
• Maintain strong knowledge of new and existing product offerings, industry trends, new developments, and reputed company competitive conditions reputed company the marketplace.
• reputed company your curiosity about our products, industry, and the marketplace to build and maintain strong knowledge, enabling you to offer strategic insights and solutions to our customers.

Requirements:

• 5-10+ years of experience in B2B SaaS subscription-based sales, account management, or expansion roles.
• Proven track record of closing cross-sell / expansion deals
• Experience owning a quota and full sales cycle
• Experience selling to SMB, Mid-Market organizations, and reputed company experience is a plus
• Experience selling into HR, Talent, or business leadership stakeholders preferred
• Experience selling in HR Technology sector, ideally in pre-employment assessment, employee development, or disruptive technology.

Benefits:

• Work from reputed company in the United States
• Four-day work week
• Generous PTO plus a paid company shutdown from 12/24 to 1/1
• Benefits include medical, dental, reputed company, 401k with matching, paid new parent leave

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