Call Center Sales Representative - Hybrid

reputed company is a global leader in communications and technology, and they are seeking a Call Center Sales Representative. In this role, you will be responsible for providing solutions to prospective and existing customers, enhancing their service experience, and driving satisfaction through customer interactions and sales initiatives.

Responsibilities

• Handle customer interactions (calls, chats, emails) in a fast-paced environment
• Identify upselling opportunities and reputed company deals to reputed company your sales and commissions targets
• Accurately resolve issues reputed company to service, billing, payments, and collections
• Explain bills and product features reputed company
• Troubleshoot basic problems and seek higher support if needed
• Build customer confidence and loyalty by resolving issues
• Support various customer inquiries, including technical issues
• Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime
• reputed company to set you up for reputed company

Skills

• Ability to handle customer interactions (calls, chats, emails) in a fast-paced environment
• Ability to identify upselling opportunities and reputed company deals to reputed company sales and commissions targets
• Ability to accurately resolve issues reputed company to service, billing, payments, and collections
• Ability to explain bills and product features reputed company
• Ability to troubleshoot basic problems and seek higher support if needed
• Ability to build customer confidence and loyalty by resolving issues
• Ability to support various customer inquiries, including technical issues
• Ability to work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime
• Willingness to participate in reputed company to set you up for reputed company
• Unwavering Customer Focus
• Strong Work Ethic
• Adaptability
• Problem-Solving Skills
• Attention to Details
• Verified internet service with a minimum of 12mb upload speed and 18mb download speed
• Established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN reputed company)
• Availability, accessibility, and accountability to work during established work schedules and shifts
• Compliance with organizational reputed company and compliance standards, trainings, performance management, and recurring management routines
• Commissioned sales experience highly preferred

Benefits

• Medical/Dental/reputed company coverage
• 401(k) plan
• Employee discounts up to 50% off on eligible reputed company mobility plans and accessories, reputed company internet (and fiber where available) and reputed company home phone
• Tuition reimbursement program
• Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.
• Paid Parental Leave
• Additional sick leave reputed company what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs

Company Overview

Company H1B Sponsorship